Job Title: AI Activation Strategist (Client Management / Non-Engineering)
Location: Office-first
At Vendasta, we're leading the AI revolution from right here in Saskatoon—and beyond. We work together to empower our partners and customers through our AI-powered customer acquisition and engagement platform to help them get more customers—and keep them. We're proud to share that Vendasta has officially been named one of Canada's Most Admired Corporate Cultures for 2025!
About the Job
The mission of the AI Activation Strategist is to act as the primary architect and partner for clients, transforming business needs into functional AI-driven digital marketing solutions within the Vendasta ecosystem. The incumbent of this role demonstrates a full-stack service mindset, deep AI fluency, and consultative communication skills, and will be responsible for end-to-end client scoping, workflow validation and setup, and post-delivery AI optimization. The successful candidate will also leverage AI technologies to streamline execution, identify insights, and drive innovation across their responsibilities.
Your Impact
As a AI Activation Strategist, you'll work with clients, Senior Specialists, and AI Workflow Architects to:
- Consult with clients to deeply understand their business objectives and identify opportunities for AI-driven digital marketing integration
- Act as the single point of contact for clients, eliminating internal hand-offs between departments
- Design tailored AI solutions based on available Vendasta AI technologies (e.g., Rep AI, Content AI) to execute digital marketing strategies
- Set up and fine-tune AI tools behind the scenes so they run smoothly for the client
- Demo and showcase the finished AI solution to the client for final approval
- Train clients on the solution to ensure self-sufficiency and long-term adoption
- Partner with Senior Specialists or AI Workflow Architects on more complex, technical customizations
- Check in on performance over time and make adjustments to keep results strong
What You Bring to the Table
The ideal candidate is a strong communicator who can translate complex ideas into clear, practical value for small business clients. Hands-on experience in digital marketing is a must-have requirement, as digital marketing and AI are deeply connected and you will be using AI tools directly to execute digital marketing strategies. You're comfortable owning a client relationship end-to-end—from initial scoping conversations through training and ongoing support—and you bring a consultative, service-first mindset to everything you do. You have 2+ years of experience in Client Success, Implementation, Technical Consulting, or a related field, preferably within a SaaS or technology environment. AI comfort is expected—you should be excited to work with AI tools day-to-day—but deep technical expertise isn't required; we'll train you on the specifics. A Bachelor's degree in Business, Communications, Information Technology, or a related field is preferred.
About Vendasta
We help businesses get more customers. And keep them. We're on a mission to build the most trusted AI-powered platform for small businesses and the partners who support them. At Vendasta, you'll be part of something ambitious: helping bring AI transformation to local businesses at scale. As a team member, you'll enjoy:
- Competitive health benefits, flex time, and annual work-from-anywhere options
- Equity opportunities and a chance to directly shape our AI future
- A vibrant workplace culture that embraces experimentation, thought leadership, and continuous learning
- A place where building AI isn't just a buzzword, it's the core of everything we do
Perks
Join the Vendasta team, where your professional mastery and intellectual growth drive our platform forward. Step into an AI-first organization built for elite problem solvers who thrive on tackling complex business challenges and scaling sophisticated, automation-driven solutions. Accelerate your professional trajectory through rigorous learning tracks, continuous operational development, and exposure to cutting-edge AI methodologies designed to push the boundaries of the B2B SaaS industry. We are bound by a high-performance culture rooted in our core values—Drive, Innovation, Respect, and Agility—where the true reward is the complexity of the challenge and the scale of your global impact. At Vendasta, you will find the infrastructure to build, the ecosystem to innovate, and an elite peer group required to sharpen your expertise.
Master your craft. Solve the impossible. Build the future of SaaS with us.
Skills Required
- 2+ years of experience in Client Success, Implementation, Technical Consulting, or a related field
- Bachelor's degree, preferably in Business, Communications, Information Technology, or a related field
- Strong AI fluency, including understanding of LLM capabilities, prompt engineering, and customizing AI workflows in a SaaS environment
- Analytical auditing skills to monitor AI outputs for errors and make iterative adjustments
- Clear written and verbal communication skills
- Consultative communication skills to translate complex AI concepts into business value for SMBs
What We Do
Our core purpose is to democratize technology for small businesses by making technology easy, accessible and affordable. We are a technology ecosystem that connects business with the vendors of products and services and the trusted experts that implement them. Trusted experts use our platform and marketplace to build a catalog of white label solutions to market, sell, bill, fulfill, and deliver to their business customers. Their business customers are provided access to a tightly integrated operating system, with a single login, to access all of the technology products and services they need to operate their businesses. Vendors of products and services provided a platform to manage the orders and fulfillment needed to manage their sales through our channel distribution network of over 10,000 trusted experts serving 6 million businesses
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