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Partner with insurance business leaders to identify, assess and manage operational and strategic risks. Facilitate risk reviews, review controls, support business continuity, provide compliance advice on projects and monitor regulatory changes. Prepare risk reporting for senior leadership, coach stakeholders, and embed a proactive risk culture.

Manage individual motor or recovery claim caseloads to finalisation: identify recovery actions, negotiate liability and settlements, review and authorise repair costs, refer and oversee litigation, act as a technical referral point, provide empathetic member service, and identify continuous improvement opportunities.

Provide risk and compliance expertise for RAC Insurance by triaging incidents, coordinating investigations, conducting control testing, monitoring key risk indicators, identifying systemic issues, recommending improvements, and educating stakeholders to strengthen risk management and incident processes.

Lead strategy, roadmap and delivery of digital experience measurement tools and data products. Translate data, member feedback and experience insights into prioritized product backlogs and optimizations. Manage stakeholders, vendors and a squad of data analysts to deliver compliant, high-quality digital solutions, KPI reporting, measurement frameworks, and change enablement to improve member digital experience and commercial outcomes.

Provide roadside assistance as an Automotive Mechanic, diagnosing vehicle issues, performing minor repairs, and delivering customer service under pressure.

Create and execute member email and SMS campaigns by writing copy, adapting assets, maintaining templates and schedules, performing QA (personalisation, accessibility, rendering), using audience segmentation, supporting testing and reporting, and ensuring compliance with brand and privacy requirements.

As a Loan Assessor, you will assess loan applications, conduct member discussions, ensure compliance with lending obligations, and prepare loan documentation.

Design and manage personalised and complex multi-stop itineraries, specialising in cruise bookings. Provide expert destination and product advice, convert enquiries into bookings, use Sabre to manage reservations, coordinate flights/accommodation/tours/insurance/RAC add-ons, and deliver premium member service while building long-term relationships.

Design personalised itineraries and multi-stop journeys, plan and manage cruise bookings, provide destination and product advice, use Sabre/GDS to manage bookings, coordinate flights/accommodation/tours/insurance/RAC add-ons, convert enquiries into bookings and build long-term member relationships while working a 7-day rotating roster.

RAC Auto Services seeks qualified Light Vehicle Automotive Technicians to perform vehicle servicing and repairs, mentor apprentices, and ensure high-quality standards while supporting workshop operations.