Project Learning & Development Lead

Posted 5 Days Ago
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Joondalup, Western Australia, AUS
In-Office
Expert/Leader
Consumer Web • eCommerce
The Role
Leads learning and development strategy for major business, technology, system, and process transformation projects. Responsibilities include identifying capability gaps, designing and delivering training, supporting system adoption, managing learning technologies, partnering with stakeholders, and leading four Project Trainers. The role also oversees training planning, scheduling, communications, reporting, continuous improvement, and coaching to ensure frontline employees are prepared for new ways of working.
Summary Generated by Built In

With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” 

 

We're seeking an experienced Project Learning & Development Lead to join our People Development team and play a critical role in the success of a key operational project.


About the Role

As the Project Learning & Development Lead, you will lead the design, delivery and implementation of learning strategies that support major business, system and process change initiatives. Working closely with project teams, leaders and business stakeholders, you'll ensure our people are equipped, confident and ready to adopt new ways of working.


Reporting to the Group Learning & Development Manager, you'll lead a team of four Project Trainers while providing learning and development expertise for a project that will look to build and leverage our digital and technological capabilities for our frontline teams and our members.


This role is available for an immediate start and will be on an initial 12-13month Maximum term contract.


Key responsibilities will include:

  • Develop and deliver project learning strategies that support successful business outcomes.
  • Identify learning needs and capability gaps to ensure employee readiness for change.
  • Design and implement engaging learning solutions across multiple delivery channels.
  • Lead end-to-end training delivery, including planning, scheduling, communications and reporting.
  • Support the adoption of new systems, processes and ways of working through effective learning interventions.
  • Partner with project teams, change managers and stakeholders to align learning solutions with project objectives.
  • Provide leadership, coaching and direction to a team of Project Trainers.
  • Monitor and continuously improve learning programs, technologies and practices to maximise impact.

About You

You'll Bring

  • Significant experience supporting large-scale business, technology, system or transformation projects through learning and capability initiatives.
  • Strong expertise in learning consultancy, training needs analysis and instructional design.
  • Experience developing and delivering learning solutions across multiple delivery modes.
  • Experience administering and leveraging Learning Management Systems.
  • Exceptional stakeholder engagement and relationship-building skills.
  • Strong analytical, problem-solving and decision-making capabilities.
  • Demonstrated leadership experience with the ability to coach, develop and motivate others.
  • Tertiary qualifications in Human Resources, Commerce, Psychology or a related discipline (desirable). 
  • Certificate IV in Training and Assessment.

What can we offer you? 

  • A workplace culture where our people feel valued, respected and empowered  
  • Work in flexible ways that meet work/life commitments and support wellbeing 
  • Be part of a purpose led organisation that gives back to the WA community 
  • An environment that values ongoing career development 
  • Free Roadside Assistance and discounts on RAC products and services including Holiday Parks and Resorts, Security, Finance, Auto Services and Insurance 
  • Opportunities for community engagement and corporate volunteering 

 

Applications Close Monday 19th October 2026. We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice. 

 

#BetterJourneysRAC      

#LI-LH1 

Skills Required

  • Significant experience supporting large-scale business, technology, system, or transformation projects through learning and capability initiatives
  • Expertise in learning consultancy, training needs analysis, and instructional design
  • Experience developing and delivering learning solutions across multiple delivery modes
  • Experience administering and leveraging Learning Management Systems
  • Exceptional stakeholder engagement and relationship-building skills
  • Strong analytical, problem-solving, and decision-making capabilities
  • Leadership experience with the ability to coach, develop, and motivate others
  • Tertiary qualifications in Human Resources, Commerce, Psychology, or a related discipline
  • Certificate IV in Training and Assessment
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The Company
HQ: Perth, Western Australia
1,367 Employees
Year Founded: 1905

What We Do

At RAC we offer career opportunities that will allow you to give back and make a difference to our members and the WA community. We pride ourselves on employing the highest calibre of people to meet our member’s needs. RAC promotes healthy living and aims to protect health and safety of employees, members and visitors. RAC has been a part of the West Australian community since 1905. We are unique organisation, built by members for members. From our origins as a motoring club, we have grown to a diverse organisation of over 1,400 employees serving more than 1 million members with a range of products and services. RAC’s difference is that we are a membership organisation, which means we don't have shareholders and we reinvest our profits for the better of our members and the WA community. House rules: We really enjoy receiving your feedback, comments and experiences and enjoy getting the most out of our LinkedIn community. With this in mind, we ask that you stick to the following guidelines: • Please be polite to other RAC LinkedIn users and treat each other as you would like to be treated. • Please don’t give out any personal information. • We cannot allow any inappropriate or offensive language. • Advertising, spam, selling and links to external shopping sites are not allowed here and will be removed. • If you want to post a link to another site to illustrate your point, please do not link to sites that require registration in order to view, or any site that prompts an automatic download as these comments will be removed. • Page admins and the RAC LinkedIn community must be able to easily understand your message. For this reason we can't allow messages which are written in code or a language which isn’t English. • We reserve the right to de-tag RAC from any posts or photos that we deem inappropriate. • Please note that repeat offenders may be reported and will be blocked from the LinkedIn page

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