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The Regional Supervisor oversees field operations, supports agents, ensures compliance, and enhances customer experiences throughout multiple locations. Responsibilities include training, monitoring performance, and improving operational efficiency.

The Digital Marketing Manager will optimize Mukuru's marketing strategies for customer acquisition and retention, manage budgets, and analyze performance metrics across multiple digital channels.

The Treasurer will manage liquidity, forecast cash flows, implement financial risk strategies, and maintain strong relationships with partners and banks. Responsibilities include monitoring funding positions and optimizing treasury processes.

The Digital Designer will create impactful visuals for various platforms, collaborate with teams, and innovate while maintaining brand integrity.

The Brand Manager will lead brand strategy and campaigns for Mukuru across UK/EU and expansion markets, aligning with cultural insights and community engagement to enhance brand growth and loyalty.

Implement and optimise AI/chatbot platforms, analyse large customer-support datasets, build BI dashboards (SQL/SSIS/SSRS/SSAS/Power BI), maintain data pipelines and governance, produce insights and forecasts to improve customer support and automation.

As a Market Developer, you'll drive market growth, develop business opportunities, manage partnerships, and execute strategic projects in digital financial services.

The People Learning Partner designs and delivers training programs, conducts needs analysis, drives continuous learning, and evaluates training effectiveness.

As a Senior Analytics Engineer, you will develop scalable data models, build ELT pipelines, ensure data quality, and collaborate with cross-functional teams to drive insights and support decision-making for a fintech platform.

The QA Manager will oversee quality assurance in customer interactions, lead a team of specialists, analyze feedback, establish quality standards, and drive improvements in customer service using data insights, especially in AI-enhanced interactions.