At Mukuru, contracts are more than documents — they’re commitments that power our partnerships, protect our business, and enable growth across Africa and beyond.
As our Contract Administrator, you’ll be the trusted custodian of contract governance across the Group, ensuring accuracy, compliance, and visibility throughout the entire contract lifecycle. You’ll work at the intersection of Procurement, Legal, Finance, and business teams, helping Mukuru operate smarter, faster, and with confidence.
What You’ll Be Doing Contract Administration & Lifecycle ManagementOwn and maintain the central contract register and repository.
Ensure contracts are correctly executed, signed, version-controlled, and securely stored.
Track contract milestones including start dates, renewals, expiries, and notice periods.
Manage amendments, extensions, and variations with precision.
Monitor adherence to contractual terms (pricing, SLAs, payment terms).
Identify and proactively flag non-compliance, deviations, and risks.
Support internal and external audits with accurate, accessible documentation.
Ensure alignment with procurement policies, delegations of authority, and governance frameworks.
Support visibility of contracted vs non-contracted spend.
Ensure alignment between contracts, purchase orders, and invoices.
Help identify contract leakage, expired contracts, and financial risks.
Prepare reports for Finance, Procurement leadership, and Executive stakeholders.
Liaise with Procurement, Legal, Finance, and internal business teams on contract matters.
Coordinate with suppliers on documentation, execution, and follow-ups.
Support smooth handover of executed contracts into operational and finance processes.
Capture and maintain accurate contract data in procurement/contract systems (e.g. Coupa, Oracle, or similar).
Support system improvements and process optimisation initiatives.
Prepare regular contract status reports and ad-hoc insights.
Bachelor’s Degree or Advanced Diploma in Procurement or a related field (Essential)
2–3 years’ experience in a similar Contract Administration or Procurement role
Experience in stakeholder engagement and supplier onboarding
Solid exposure to compliance policies, governance, and contract processes
Experience in a FinTech or multinational environment is advantageous
Strong understanding of contract lifecycle management
Ability to maintain accurate registers and manage confidential information
Knowledge of commercial terms, pricing structures, and payment terms
High attention to detail with strong analytical and organisational skills
Confident communicator who collaborates well across teams
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
Skills Required
- Bachelor's Degree or Advanced Diploma in Procurement or a related field
- 2-3 years' experience in a similar Contract Administration or Procurement role
- Experience in stakeholder engagement and supplier onboarding
- Strong understanding of contract lifecycle management
- Ability to maintain accurate registers and manage confidential information
- Knowledge of compliance policies, governance, and contract processes
What We Do
Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.
