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Own a portfolio of 15–25 strategic enterprise accounts, driving adoption, retention, renewals, and expansion. Lead onboarding, implementation, QBRs, executive relationships, ROI reporting, and strategic account planning. Partner with Sales and Product to identify growth opportunities, negotiate renewals, and communicate customer feedback. The role manages construction-industry customers and requires 40–50% travel for customer visits, QBRs, and trade shows.

Supports sales teams as a technical expert for AI-powered construction and landscaping software. Represents the company on customer calls, clarifies technical requirements, translates engineering concepts for sales professionals, communicates customer needs to estimating and product teams, develops training materials, supports enterprise pilots, and collaborates cross-functionally while working US time-zone hours.

Develop and maintain backend software, internal tools, consumer-facing applications, and ML/AI processing pipelines. Own development and production pipelines, build scalable systems, improve reliability and performance of deep learning and geoprocessing services, and create monitoring and logging infrastructure. Translate product requirements into technical designs and readable code, collaborate on data processing solutions, and lead junior developers through code reviews and quality practices.

Develop and maintain backend products, internal tools, and AI/geoprocessing pipelines. Own production systems, design scalable architectures, improve reliability and performance, implement monitoring infrastructure, collaborate on data pipelines, and lead junior developers through code reviews and quality practices.

Supports product strategy, roadmap prioritization, customer research, requirements documentation, backlog management, and cross-functional delivery for an AI-powered construction estimating product. Analyzes usage data and KPIs, supports experimentation, coordinates with engineering, design, sales, customer success, and marketing, and develops expertise in construction estimation and AI technologies.

Build, maintain, and optimize Webflow websites and landing pages across desktop and mobile. Manage CMS content, create reusable components, implement GSAP animations, improve performance and Core Web Vitals, conduct website audits, resolve bugs, and collaborate with SEO, design, product, and marketing teams. The role also involves UI/UX improvements, technical SEO support, AI-assisted workflows, and automating repetitive tasks.

Develop and execute sales strategies to identify and close new B2B SaaS customers. Build and manage sales pipelines, qualify inbound and outbound leads, engage key decision-makers through consultative selling, negotiate deals, and maintain customer relationships. Collaborate with product and marketing teams, while staying knowledgeable about the platform, construction industry, and relevant market trends.

Lead customer onboarding, product adoption, account management, renewals, and churn prevention for Beam AI’s construction software. Serve as the technical liaison between customers and the estimating team, explain construction requirements, track CSAT, NPS, renewals, and churn, identify upsell opportunities, and develop customer advocacy through case studies, testimonials, and referrals. The role requires construction or engineering expertise and customer-facing experience with US or Canadian clients.

Manage daily office administration, facilities coordination, vendor relationships, inventory and procurement, business travel bookings, and company events. The role ensures a smooth workplace experience by maintaining office infrastructure, tracking supplies and merchandise, coordinating repairs and services, supporting employee and leadership travel needs, and organizing meetings and engagement activities.

Manage customer onboarding, training, adoption, support, renewals, and account growth for a B2B SaaS construction takeoff product. Identify upsell opportunities, reduce churn, gather product feedback, support customer advocacy, and track success metrics including CSAT, NPS, renewals, and churn. The role requires strong communication, analytical, relationship-building, and problem-solving skills, with availability for US business hours and possible onsite customer travel.