- Communication Facilitation:
- Represent the organization on customer calls to clarify technical queries and provide detailed explanations of our offerings.
- Collaborate with sales representatives to understand their needs and effectively communicate product updates and construction knowledge.
- Create and maintain clear and concise communication channels, ensuring vital information reaches the sales force promptly.
- Develop training materials, presentations, and documentation to assist in conveying complex technical information to sales professionals.
- Technical Expertise:
- Utilize your engineering background to comprehend intricate technical details of our products or services.
- Translate technical jargon into comprehensible content for sales personnel, enhancing their ability to articulate product benefits to potential clients.
- Communicate customer requirements clearly to the estimating team
- Contribute to product development by capturing and evangelizing needs expressed by the client.
- Sales Support:
- Assist in the execution of sales strategies by providing valuable insights garnered from technical expertise.
- Collaborate with cross-functional teams such as operations, product, and customer support and the sales team.
- Ensure success in enterprise pilots with prospective customers
- Time Zone Alignment:
- Maintain availability and flexibility to work within US timings to ensure effective communication and support for the sales team based in those time zones.
- Should be comfortable with Night Shifts (US Time Zone)
- A degree in mechanical, civil, construction, or electrical engineering or experience in construction sales
- Strong communication skills, both written and verbal, with the ability to simplify technical information for a non-technical audience.
- Eagerness to transition into a SME role and contribute proactively to the sales team's success.
- Ability to represent the organization on customer calls, clarifying technical details effectively.
- Ability to adapt to US timings and work collaboratively across different time zones.
- Strong organizational skills with the ability to multitask and prioritize assignments effectively.
Skills Required
- Comfortable working night shifts aligned with US time zones
- Degree in mechanical, civil, construction, or electrical engineering, or experience in construction sales
- Strong written and verbal communication skills
- Ability to simplify technical information for non-technical audiences
- Ability to represent the organization on customer calls and clarify technical details
- Ability to adapt to US timings and collaborate across time zones
- Strong organizational skills with ability to multitask and prioritize assignments
- Eagerness to transition into a subject matter expert role
What We Do
Attentive.ai is the #1 landscape management software provider with end-to-end automation for all field services businesses across the landscaping, asphalt and paving, facilities maintenance, and snow removal industry. Our software- powered by cutting-edge Artificial Intelligence (AI), is designed to optimize your workflows and help you scale effortlessly. Our property measurement software, Automeasure, caters to landscaping maintenance and construction, paving maintenance and construction, facilities maintenance, and snow removal businesses. Automate your takeoffs on up-to-date aerial imagery and blueprints, helping sales teams save time, bid more, and win more. Our landscape management software, Accelerate, arms you with a truly end-to-end solution for all commercial landscape maintenance and construction jobs through automated workflows. Over 500 businesses across the field services industry—landscaping, snow management, paving maintenance, construction, and facilities maintenance industries in the US and Canada trust Attentive.ai to drive their revenue. This includes the most successful sales teams, like those at U.S. Lawns, Juniper Landscaping, Maldonado Nursery & Landscaping, United Land Services, Elements Mountain Company, Beary Landscaping, Paved Assets, East Coast Facilities, BrightView, Case Snow, and LandCare. Backed by marquee investors, including Sequoia Surge and InfoEdge Ventures, we are building to solve the biggest challenges facing the outdoor services businesses.
