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Resolve technical issues for Operations within SLAs, coordinating with Engineering on bugs, data mismatches, and workflow errors. Manage support tickets, perform root cause analysis, document resolutions, validate data, and identify process improvements. Translate operational concerns into actionable engineering insights while providing technical support, maintaining clear cross-functional communication, and managing multiple priorities.

Generate and nurture leads, identify prospective clients, assess their needs, present tailored solutions, negotiate contracts, and close deals. Collaborate with internal teams to support onboarding and client satisfaction. The role focuses on driving growth across SaaS, service sales, and marketplace industries and requires extensive travel, strong communication, networking, sales, and problem-solving skills.

Acquire and onboard SME and corporate borrowers in the UAE for business loans, working capital, trade finance, property-backed, equipment, and merchant lending products. Generate leads, conduct prospecting and client meetings, engage CXO and CFO stakeholders, assess financing needs, pitch tailored solutions, and manage the sales process through onboarding. Coordinate transaction handovers, monitor client activity, gather feedback, and collaborate with product and technology teams to improve customer experience.

Conduct outbound calls to UAE customers, qualify leads, pitch Yubi’s credit marketplace, mortgage, and financial offerings, address objections, and build customer relationships. Maintain accurate CRM records, track sales metrics, report conversion and revenue performance, and share customer feedback with UAE sales managers.

Leads the SC+ collections operations business, overseeing P&L, client servicing, SLAs, governance, reporting, staffing, productivity, margins, and cost control. Manages a 1,000+ employee organization and develops senior operational leaders. Drives process re-engineering, transformation, system and product rollouts, succession planning, continuous improvement, and global stakeholder coordination while maintaining customer satisfaction and operational efficiency.

Generate and cultivate business leads, assess prospect needs, nurture relationships, negotiate contracts, and close deals across SaaS, service sales, and marketplace industries. The role involves meeting sales targets, networking with potential clients, presenting solutions, solving client challenges, coordinating onboarding, and maintaining client satisfaction. Extensive travel is required to engage prospective leads.

Build, orchestrate, enhance, and troubleshoot scalable data pipelines using Python, PySpark, SQL, and Apache Airflow. Integrate multiple data sources, optimize pipeline performance, conduct root cause analysis, and apply data modeling and warehousing techniques. Collaborate with stakeholders to meet data-processing needs and provide weekend or shift support when required.

Lead regional sales growth for AI-driven credit underwriting and risk assessment solutions across banks, NBFCs, fintechs, and financial institutions in West India. Responsibilities include prospecting, relationship development with senior decision-makers, end-to-end sales cycle management, proposal creation, contract negotiation, target achievement, pipeline forecasting, stakeholder collaboration, and providing market and customer feedback to refine product positioning.

Provides end-to-end IT support for Bangalore users, including incident management, onboarding, offboarding, laptop provisioning, executive support, asset tracking, compliance and patch remediation. Supports network infrastructure, firewalls, events, audits, power shutdowns, entity migrations, HR training, interviews, and dedicated IT needs for Finfort and Spocto. Coordinates with central network teams and maintains accurate asset and access records.

Generate and verify leads for Yubi’s Supply Chain Finance and MSME business through LinkedIn, cold calls, email, and client interactions. Schedule demos, conference calls, and meetings; participate in preliminary sales discussions; pre-qualify prospects; follow up with interested clients; answer basic technical questions; maintain sales cadence; coordinate with internal sales stakeholders; and manage prospects through handoff.