- Day-to-Day IT Incidents & Request Management: Handling day-to-day IT incidents and service requests from Bangalore location users, including support for the tech team's development tools and new hardware/software requirements.
- User On-Boarding Support: End-to-end IT on-boarding support for new joiners at the Bangalore location (laptop provisioning, system access, mobile device access, Zoho pre-boarding modules).
- Off-Boarding Support: Complete IT off-boarding for exit users (revocation of system access, asset recovery, updating the Zoho off-boarding module).
- Laptop Preparation & Readiness: Imaging, configuring, and validating laptops (Windows & Mac Systems) as per the IT compliance checklist for onboarding and replacements.
- Priority Support: Dedicated support for CXOs and Senior Management Team on Bangalore location.
- IT Asset Management: Maintaining and managing IT asset inventory with regular physical verification, and tracking on-boarding, off-boarding, migration, and replacement requests with up-to-date reports.
- Non-Compliance & Patch Management: Monthly monitoring and remediation of non-compliance for hard disk encryption, Global Protect, Falcon Antivirus, Mac, and Windows patch updates across Bangalore location users.
- Internal Audit Support: Physical presence and support during internal audits, covering IT Infrastructure at the Bangalore location.
- Network & Firewall Management: IT Support for network-related activities including firewall resilience, access points, switches, printers, LAN connectivity, and co-ordination with the centralised network team for the Bangalore facility activities.
- IT Infrastructure Support For Events: Setup and provide end-to-end IT support for in-person events such as Town hall, Yubi Inspire, and Fire chat.
- Power Shutdown Management: Co-ordination and monitoring of IT infrastructure during annual or scheduled power shutdown activities.
- Finfort Entity IT Support: Dedicated IT support for Finfort including on-boarding/off-boarding, Slack setup with vendors and SmartFlow account management, asset tracking, MS Office tenant maintenance, and hardware/software troubleshooting.
- Spocto Movement & Support: IT Support required for Spocto Movement to Koramangala office for complete IT set up readiness for onboarding of Spocto callers teams.
- HR Training & Interviews IT Support: Laptop preparation and end-to-end IT support for training sessions and interviews, including asset requests.
- User Entity Migration: In-person support for migration of Bangalore-based users across entities (CAPL, CSPL, CORP, SPOCTO, FINFORT) as per migration requests from HR.
What We Do
Yubi is the world's first possibility platform powering the discovery, investment, fulfilment of credit. We are re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. Yubi stands for ubiquitous, being present wherever our customers need us. From being a disruptor in India’s debt market to marching towards global corporate markets, we will unlock greatness together. We are on a mission to deepen and power the $120 Trillion global enterprise debt market which would unlock a GDP multiplier and thus, create massive economic value. The Yubi product suite is leading the empowerment of small, medium, and large enterprises on one side, and growing a healthy loan book for the larger Banking ecosystem on the other. As a debt platform for enterprises, lenders and investors, we offer the most comprehensive bouquet of debt products. Our suite of product offerings ensures that as a participant in the debt market - you find just what you are looking for! We believe that access to prudent finance is the right of all global citizens and that is what drives all of us here at Yubi. The future of finance starts here, propelled by technology, transparency, and mutual trust.
