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Design, develop, and maintain scalable automated systems and scanning services that process and classify large volumes of files to support malware researchers and threat intelligence. Build internal tools, automation frameworks, and data processing solutions; participate in architecture, code reviews, deployment, and cross-functional collaboration to improve system reliability and operational efficiency.

The Key Account Manager will strengthen relationships with SMB clients, manage post-sales processes, drive renewals, upsells, and cross-sells, ensuring client satisfaction and revenue growth.

Lead B2C product marketing and CX initiatives by turning customer insight into propositions, messaging, lifecycle communications, and practical experience improvements. Drive cross-functional collaboration with Product, UX, Marketing, Sales, Support, Data and regional teams, support launches and roadmap input, prioritize customer pain points, and prepare clear recommendations and decision inputs for stakeholders to improve end-to-end customer value and consistency.

Build and maintain internal tooling, automation, and data pipelines to support threat researchers: unify metadata, automate analysis-to-deliverable workflows, create researcher-facing web apps, own tooling backlog, and improve reliability, dashboards, and alerting.

Provide first- and second-line technical support, deploy and maintain end-user devices, administer user accounts, monitor backups and systems, assist with asset management and procurement, coordinate with global IT teams, support conferencing/telephony, and participate in upgrades and IT projects while documenting procedures and ensuring policy compliance.

Provide first-line support for Workday and HR processes: respond to and resolve user tickets, assist with navigation and HR policies, process selected HR data requests, escalate complex issues, and maintain user guides and knowledge articles.

Monitor security telemetry in a 24/7 MDR SOC, use EDR/XDR/SIEM/SOAR tools to detect and investigate incidents, assist with threat hunting, rule development, incident response playbooks, and client reporting.

Plan and execute multi-channel demand generation campaigns (digital ads, email, social, content) to drive MQLs/SQLs and pipeline. Localize content for Japan, manage social media, support PR and events, track KPIs in CRM, report results, and coordinate with sales, agencies and global teams.

As an Experienced Product Designer, you will lead the Design System, advocating for usability, accessibility, and collaboration while mentoring junior designers.

Join an agile team building macOS security solutions. Develop, test, and maintain C++ software across UI, system services, and kernel layers. Collaborate on feature design, troubleshoot defects, perform code reviews, and improve development practices in a supportive environment (maternity-leave cover).