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The Customer Success Manager I manages small to medium business accounts, drives product adoption, and collaborates to minimize renewal risks while supporting customer needs and referring upgrade opportunities to sales.

As a Senior Digital Analyst, you will drive digital business performance by analyzing web data, creating reports, evaluating campaign performance, managing analytics tools, and mentoring colleagues.

The Sales Development Representative qualifies and develops leads, sets appointments, manages client relationships, and utilizes CRM software to track sales activities.

The Key Account Manager will strengthen relationships with SMB clients, manage post-sales processes, drive renewals, upsells, and cross-sells, ensuring client satisfaction and revenue growth.

The CSR Specialist will manage ESG reporting, coordinate cybersecurity education and research initiatives, and oversee stakeholder communications while ensuring data accuracy and project management.

The Global eCommerce Specialist will manage ESET's eCommerce channel, overseeing project scopes, stakeholder negotiations, and implementation while addressing complex business needs.

The Global Content Editor will create and edit cybersecurity content, mentor writers, manage projects, and ensure high-quality content aligns with company goals.

The Consumer Support Specialist provides technical and non-technical support to customers, ensuring high satisfaction and resolving issues according to defined processes.

The Cyber Threat Intelligence Manager will deliver tailored CTI services to global clients by translating threat intelligence into actionable business insights, managing client relationships, and coordinating with internal teams for effective service delivery.

Advise and collaborate with corporate stakeholders on cybersecurity strategies, drive business opportunities, and support customer CISOs with solutions and proposals.