Summary
Digital Account Manager (m/f/n) is a subject-matter-expert who independently runs and coordinates digital/online activities, keeps track of the digital projects/initiatives with high business impact in selected key markets.Vital skill for this position is to build strong and effective relationships and actively drive and mediate the cooperation between global, regional and local online teams.
Job description
Employee (m/f/n) at this position must have excellent communication skills as well as the theoretical and practical knowledge and understanding of digital/online marketing practices, tools and platforms.
In this role, you will have the opportunity to:
- Act as global subject-matter-expert responsible for running, coordination, support, initiatives on variety digital/online activities and projects in selected key countries.
- Be a primary point of contact, build effective relationships and drive cooperation between global, regional and local digital/online teams.
- Make sure all digital activities are properly planned, coordinated, executed and evaluated.
- Independently run and take ownership over complex cross-team/cross-country digital/online projects.
- Coordinate and drive correct implementation of global digital guidelines, best practices and ensure compliance of local market’s requirements.
- Track the level of adoption, implementation and deviances of ESET’s digital properties across local markets to ensure highest possible performance and conversion rates.
- Communicate and spread information about newest digital initiatives, new functionalities, best practices and guidelines. Ensure their proper and timely implementation on key markets.
- Provide basic support and oversee main digital properties and resources on selected key markets.
- Coordinate implementation of complex corporate website/e-commerce functionalities, make in-depth troubleshooting regarding e-commerce/web solution.
- Participate on the process of creating functional/technical specification and follow up with development team on its implementation, acceptance testing and ensure further adoption on selected local markets.
The essential requirements of the job include:
- 5+ years experience on Digital Marketing/Operations manager or similar position
- Master's degree (preferably in Marketing, Business, or Communication) or equivalent experience
- Ability to bridge business needs and technical capabilities
- Excellent project management skills, outcome-driven with focus on partnership and execution
- Excellent communication and presentation skills, including ability to engage with team members at all levels of the organization
- Experience with system administration of the marketing ops, sales ops, digital workflows
- Strong understanding in A/B testing, conversion rate optimization, email/ads optimization, web/e-commerce solutions
- Ability to develop and translate strategic goals into actionable items that balance the evolving priorities of the organization
- Digitally savvy with interest in cutting-edge digital trends
- Team player with a positive, collaborative work ethic
Basic wage component (gross): from 2200 EUR
- Performance bonus 2 times per year up to 10% of the basic salary paid for the evaluation period (usually 6 months).
- The final basic wage component can be increased according to the unique individual skills and experiences of the selected candidate.
#LI-LV1 #LI-Hybrid #mid-senior
Benefits
Health & well-being- BenefitPlus
- Healthcare (check-ups/annual programs)
- Multisport card
- Travel card "električenka"
- Supplementary pension saving
- Sick days
- Marriage allowance
- Childbirth allowance
- Parental contribution
- ESET family events (Family day, St.Nicholas)
- Refreshments in the office (fruits, coffee, soft drinks)
- Let´s get together breakfast
- Activity room, quiet room
- ESET events (Žranica, Christmas party..), teambuildings
- Loyalty allowance
- Loyalty extra days off
- Loyalty cake
- Loyalty glass award
- Refer a friend
- Christmas presents
- Discounts from external providers
Primary location
BratislavaAdditional locations
Time type
Full timeSkills Required
- 5+ years experience in Digital Marketing/Operations manager or similar position
- Master's degree in Marketing, Business, or Communication or equivalent experience
- Ability to bridge business needs and technical capabilities
- Excellent project management skills and outcome-driven execution
- Excellent communication and presentation skills at all organizational levels
- Experience with system administration of marketing ops, sales ops, and digital workflows
- Strong understanding of A/B testing, conversion rate optimization, email/ads optimization, and web/e-commerce solutions
- Ability to translate strategic goals into actionable items and balance priorities
- Digitally savvy with interest in cutting-edge digital trends and team collaboration
ESET Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ESET and has not been reviewed or approved by ESET.
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Leave & Time Off Breadth — Time off is viewed as strong, with added days off and vacation/PTO described positively. Policies around PTO appear to contribute meaningfully to overall value.
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Parental & Family Support — Parental benefits are highlighted as supportive, with enhanced parental leave referenced in multiple regions. This area is frequently cited as a standout element of the package.
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Flexible Benefits — Flexible work options such as hybrid schedules and flexible hours are emphasized and appear to be widely appreciated. Work-from-home flexibility is repeatedly highlighted as a strength.
ESET Insights
What We Do
For more than 30 years we have been here helping to watch over and protect progress. Over a billion users worldwide rely upon ESET’s solutions to stay secure from increasingly sophisticated digital threats. ESET´s award-winning IT security software and services provide protection in over 200 countries and territories worldwide, with its software localized into more than 30 languages. Meanwhile, the world continues to move forward at pace. When ESET was founded, the Internet was in its infancy. Now technology is part of everything we do and is central to the continued advancements in our society. Most of the time technology does just what it is supposed to, but in order to ensure continued progress in the digital age we need someone to question what’s going on in the background. And that’s why we are here – to continue protecting technology from threats, enabling everyone to fully embrace it’s potential and rely on it. Put simply - when technology enables progress, ESET is here to protect it. ESET - Progress. Protected. Visit www.eset.com to learn more
