Summary
Drive business through ESET’s channel partners and distributors with support from senior colleagues/manager. Focus on partnership, profiling and cross sell/upsell. This includes building and managing a qualified pipeline of channel partners within a defined geographic territory/ accounts split. Working with external Channel Account Managers and SE.Job description
FUNCTIONAL RESPONSIBILITIES AND DUTIESEngage with your partners virtually (phone and video-call), driving activities and acquisition by supporting their day to day operational requirements.
Build a collaborative business relationship with your Partner accounts and their customers. Understand and get to know the key decision makers within each organization to positively influence as required.
Primarily deal with volume partners.
Perform profiling of partners, base on manual and with guidance, on daily bases with aim to identify partners with potential and pass them to CAMs
Create the pipeline with your accounts with focus on existing business and upsell with guidance from senior team members.
Be able to accurately forecast revenue on a weekly and monthly basis. Keep up with ESET's product range (sales and basic technical level) and respond to queries and outline the benefits when necessary to your Channel Partners. Counter any competitive claims.
Keep reseller and customer company information and all activities up-to-date in CRM system.
Assist resellers in operation tasks to process Deal registration and Orders. Achieve monthly and annual revenue and KPIs targets.
Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.
Salary range for this position is $70K-75K OTE depending on experience.
REQUIREMENTS
Education
High school diploma or equivalent required.
Associate's or bachelor's degree in Business, Marketing, Communications, or a related field preferred, but not required.
1–2 years of experience in sales, customer service, retail, hospitality, or another customer-facing role.
Previous experience in inside sales, lead generation, or business development is a plus, but not required.
Internship experience or relevant coursework may be considered in place of professional sales experience.
Knowledge:
Excellent verbal and written communication skills.
Strong interpersonal and relationship-building abilities.
Self-motivated with a desire to learn and grow in a sales career.
Comfortable making outbound calls and engaging with prospective customers.
Strong organizational and time management skills.
Ability to work independently and as part of a team.
Basic proficiency with Microsoft Office; experience with a CRM (such as Salesforce or HubSpot) is a plus.
Willingness to receive coaching and adapt to feedback.
Benefits
Health & well-being- Cigna Medical Plan
- Cigna Dental Plan
- EyeMed Vision Plan
- Reliance Standard Life Insurance
- Reliance Standard Long Term Disability Plan
- HealthJoy Employee Assistance Program
- Cigna Supplemental Insurance
- Lifestyle Spending Account
- Bi-Weekly Mediation Series
- On-site Gym and shower facilities
- Volunteer Day off
- Paid Time off
- Tuition Reimbursement
- Birthing Parent Match
- Pet Insurance
- Recreational Zone
- Coffee & Snacks
- Parking Benefit
- Benefit Hub - Discounts on travel, cars, electronics, etc…
- 401(k) retirement savings
- ESET's Charitable Contributions Program
- Referral Program
Primary location
San DiegoAdditional locations
Time type
Full timeSkills Required
- GCSE (or equivalent) in Maths & English (high school)
- 2 years of work experience
- Basic knowledge of Microsoft Excel and Word
- Knowledge of Microsoft Outlook
- English language proficiency at B2 level
- Degree or equivalent, preferably in IT or cyber related subject
ESET Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ESET and has not been reviewed or approved by ESET.
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Leave & Time Off Breadth — Time off is viewed as strong, with added days off and vacation/PTO described positively. Policies around PTO appear to contribute meaningfully to overall value.
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Parental & Family Support — Parental benefits are highlighted as supportive, with enhanced parental leave referenced in multiple regions. This area is frequently cited as a standout element of the package.
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Flexible Benefits — Flexible work options such as hybrid schedules and flexible hours are emphasized and appear to be widely appreciated. Work-from-home flexibility is repeatedly highlighted as a strength.
ESET Insights
What We Do
For more than 30 years we have been here helping to watch over and protect progress. Over a billion users worldwide rely upon ESET’s solutions to stay secure from increasingly sophisticated digital threats. ESET´s award-winning IT security software and services provide protection in over 200 countries and territories worldwide, with its software localized into more than 30 languages. Meanwhile, the world continues to move forward at pace. When ESET was founded, the Internet was in its infancy. Now technology is part of everything we do and is central to the continued advancements in our society. Most of the time technology does just what it is supposed to, but in order to ensure continued progress in the digital age we need someone to question what’s going on in the background. And that’s why we are here – to continue protecting technology from threats, enabling everyone to fully embrace it’s potential and rely on it. Put simply - when technology enables progress, ESET is here to protect it. ESET - Progress. Protected. Visit www.eset.com to learn more
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