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As a Sr. Engagement Manager at Coupa, you will lead implementation of the Coupa solution, ensuring successful go-lives and managing customer relationships for process optimization and best practices.

The Sr. Alliances Director will manage partner relationships, drive sales initiatives within the region, and develop business plans for mutual growth with partners.

Expand revenue within assigned Coupa accounts by maintaining executive sponsorship, developing account plans and penetration models, identifying and closing cross-sell opportunities, aligning value messaging to economic buyers, and coordinating with CVMs and internal teams.

Support presales and scoping for Procure-to-Invoice services: perform design health assessments, scope functional services and SOWs, transition sales to delivery, collaborate with product teams, author standardized service offerings and scoping tools, and contribute to proposal and knowledge assets.

Prepare and curate enterprise knowledge repositories for AI agents: clean, deduplicate, and reformat unstructured content for RAG; enforce metadata, taxonomy, and governance standards; archive outdated content; report and remediate data rot; and align local content practices with enterprise Data, AI & Analytics to prevent hallucinations and ensure accurate AI-driven decision support.

Lead analysis and redesign of complex human-driven workflows into machine-executable logic, prioritize high-ROI automation, draft business logic specs and ROI justifications, validate with SMEs, and establish feedback loops to scale AI-driven operational improvements.

As a Sr. Lead AI Engineer, you will develop the agent harness for supplier agents, focusing on platform design and cloud infrastructure deployment while collaborating with product and engineering teams.

Lead end-to-end LLM fine-tuning and training pipelines (data prep, training, evaluation, registry). Optimize PEFT methods (QLoRA, LoRA, PEFT), build evaluation harnesses and benchmarks, run experiment tracking and HPO, collaborate on training data strategy, improve model serving and inference, and mentor ML engineers.

Lead the strategy for customer success and growth in Coupa Pay, ensuring customer satisfaction, adoption, and transactional volume while guiding major clients through digital payment transformations.

The Lead Software Engineer will design, develop, and ship full-stack features, leveraging AI tools, focusing on enterprise software with a deep proficiency in TypeScript and Ruby.