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Designs and develops mechanical and mechatronic components from concept through production. Responsibilities include CAD modeling, engineering drawings, GD&T, tolerance stack-up analysis, DFMEA, packaging optimization, testing, APQP support, and design documentation. The role collaborates with manufacturing, quality, supply chain, and customers to meet performance, safety, manufacturability, cost, and timing requirements while troubleshooting technical issues and mentoring junior engineers.

Maintains and enhances reporting, dashboards, scorecards, KPIs, databases, and business intelligence tools for Customer Operations. Analyzes billing revenue, operational performance, financial information, regulatory metrics, and business trends. Supports forecasting, budgeting, strategic planning, data validation, leadership presentations, board reporting, and issue resolution in collaboration with business and IT stakeholders.

Manage general ledger operations, reconciliations, financial reporting, complex accounting activities, and month-end close. Review transactions for accuracy and GAAP compliance, reconcile philanthropy, field institute, and retail sales activity, and resolve discrepancies. Support audits, external reporting, budgeting, and special projects while improving accounting processes, controls, and documentation. Collaborate with the Controller, CFO, finance staff, and organizational departments in a remote role requiring periodic on-site work at Grand Canyon.

Handle inbound and outbound customer calls and emails related to payments. Guide customers through solutions, monitor and process electronic payments, update banking information, and troubleshoot payment errors. The role combines customer service, problem solving, accurate financial processing, and administrative organization. It is full-time, primarily office-based Monday through Thursday, with optional remote Fridays after training.

Manages a 266-unit apartment community through operational, financial, leasing, resident retention, marketing, delinquency, compliance, and team-development activities. Oversees budgets, occupancy, renewals, inspections, pricing recommendations, resident issues, and housing violations. Collaborates with service, regional, and asset management teams while reporting on financial and market performance. Requires multifamily community management experience, financial understanding, coaching ability, knowledge of Baltimore County tenant regulations, and occasional Saturday availability.

Plans and coordinates logistics activities supporting production schedules, customer demand, material flow, inventory movement, and warehouse operations. Validates workflows, monitors performance and resources, communicates risks to leadership and customers, supports continuous improvement, and enforces safety and standard operating procedures across plant and office environments.

Own and scale Black Kite’s global Customer Success function, including strategy, organization design, segmentation, customer health, retention, expansion, budgeting, and talent development. Lead two Senior Directors and the broader CSM organization while owning GDR and NDR outcomes. Drive AI adoption across customer workflows, represent Customer Success at the executive level, and partner cross-functionally with Sales, Product, Marketing, Finance, and Engineering.

Paid HUBZone internship supporting headquarters through research, projects, conference and event preparation, content creation, HR, operations, project management, SEO, digital marketing, industry research, Excel work, and business development. Interns work 40 hours monthly and may telecommute. Applicants must reside in a qualifying HUBZone and submit monthly attestations and proof of address.

Lead global sales and marketing strategy, revenue growth, channel development, solution-based selling, AI-enabled sales operations, demand generation, and commercialization of integrated mechatronic and automation solutions. The role unifies direct, distributor, representative, and eCommerce channels; oversees HubSpot, Qlik, Showpad, content, events, and digital transformation; partners with Engineering and Product Management; and mentors high-performing cross-functional teams.

Leads HR operations and employee services by improving processes, clarifying ownership, strengthening compliance, supporting managers, and delivering responsive employee service. Oversees recruiting, onboarding, benefits, records, HRIS administration, leave, policies, and employee inquiries. Builds a high-performing HR team, establishes operational metrics, improves service delivery, and partners with executives on workforce information, organizational readiness, and change initiatives.