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The Product Line Manager will drive adoption and commercial success of PNT timing and networking solutions across defense, data center, and telecommunications markets. Responsibilities include product roadmap development, market and customer engagement, requirements documentation, pricing and competitive positioning, product lifecycle management, sales enablement, product launches, collateral development, and RFI/RFP support. The role collaborates with R&D, sales, solutions engineering, marketing, and leadership, supports customer design-ins, and attends trade shows and seminars.

Administer financial aid programs for prospective and active students, including reviewing applications, verifying FAFSA information, determining eligibility, managing aid schedules, and maintaining accurate records. Provide financial aid counseling to students and parents, conduct entrance and exit counseling, answer inquiries, ensure compliance with Title IV regulations, and collaborate with admissions and campus personnel.

Participate in full-cycle government software implementations, including requirements gathering, client consultation, configuration, SQL querying, feature development, testing, deployment, and production support. Interns investigate complex issues, solve problems, communicate technical functionality, and adapt to changing client needs while working in-office at client sites.

Serves as the primary customer contact for orders, pricing, delivery schedules, and issue resolution. Manages purchase orders, verifies production and shipment requirements, communicates delays, coordinates with planning, production, purchasing, engineering, and sales, and handles expedited orders and corrective actions. Maintains customer records in Syteline, prepares reports, and regularly works on the manufacturing shop floor.

Own enterprise cybersecurity sales for the Philadelphia region, including territory strategy, prospecting, product demonstrations, complex deal execution, relationship management, and closing. The role will help establish 7AI’s go-to-market motion, refine messaging with Product and Marketing, develop new territory opportunities, and consistently achieve quarterly revenue targets.

Supports quality risk identification, measurement, root cause analysis, data validation, continuous improvement, and process documentation. Collaborates with business units, support teams, project engineers, logistics, and construction personnel to resolve quality issues and improve processes. Conducts site visits, supports training and user adoption, applies Lean 5S principles, and helps ensure accurate quality reporting and adherence to project standards.

Lead design, delivery, and scaling of reliable, secure consumer-facing platform systems. Define architecture, translate ambiguous problems into execution plans, improve developer tooling/workflows, mentor engineers, and collaborate cross-functionally to shape the platform roadmap.

Own complex AWS cloud infrastructure and platform initiatives, including CI/CD, Infrastructure as Code, automation, observability, reliability, security, and incident response. Lead troubleshooting, architecture discussions, resilience improvements, operational standards, and high-impact incident resolution. The role also provides technical mentorship, influences cross-team engineering decisions, and participates in an on-call rotation.

Supports the Vice President of Operations by coordinating cross-functional operational projects, facility openings, transitions, process improvements, and implementation initiatives. Develops project plans, SOPs, workflows, dashboards, reports, and executive summaries. Analyzes operational and compliance data, supports regulatory readiness and submissions, tracks corrective actions, and helps teams adopt new processes. The role requires strong organization, communication, Excel, project management, and problem-solving skills in a remote behavioral health environment.

Processes and maintains participant and client records through accurate data entry, file reconciliation, error resolution, and report generation. The role requires resolving discrepancies, meeting service-level deadlines, collaborating with internal stakeholders, and managing multiple priorities. New hires work remotely after completing two weeks of in-person training in Carrollton, Texas.