Top Tech Jobs & Startup Jobs

Lead and grow CX Support and CX Trainer teams, own Intercom Fin and AI support deployment, build education and onboarding content, run CX operations and analytics (CSAT, response/resolution times, AI resolution rate), hire and coach staff, and act as the customer voice across the company.

Support pricing strategy for third-party property and casualty insurance programs. Build pricing-monitoring frameworks, governance protocols, and data model requirements; evaluate program performance, underwriting decisions, treaty structures, reinsurance, CAT exposure, capital, and risk. Collaborate with Underwriting, Claims, Finance, Reinsurance, and external partners while communicating actuarial insights to executives and helping develop team members.

Drive new customer acquisition across corporate accounts with 500–2,000 employees. Responsibilities include outbound prospecting, strategic account planning, opportunity management, pipeline generation, forecasting, executive engagement, complex stakeholder navigation, solution positioning, negotiation, and contract execution. The role uses Salesforce, Outreach, Gong, Clari, and LinkedIn Sales Navigator while positioning cybersecurity and identity solutions against competitors.

Leads talent acquisition and broad HR operations, including recruiting strategy, employee relations, investigations, performance management, compliance, leave and accommodation programs, compensation processes, succession planning, and HR project initiatives. Manages and develops HR staff, advises organizational leaders, monitors recruitment metrics, supports employee engagement and retention, and partners with internal departments to deliver compliant and effective HR services.

Own inbound conversations with app developers, founders, and growth teams. Conduct discovery, explain and demo RevenueCat, guide self-service adoption, identify qualified commercial opportunities, and coordinate handoffs to Account Executives, Sales Engineers, Support, or other teams. Maintain clear follow-up and customer notes while sharing recurring feedback to improve demos, resources, playbooks, and team processes.

The Sales Representative will prospect new customers, manage existing client relationships, and refine sales skills while collaborating with the operations and product teams.

Supports planning, coordination, and delivery of data products and projects. Maintains project timelines, documentation, assignments, dependencies, and Salesforce project records; coordinates dataset production with internal teams and external vendors; facilitates meetings; tracks risks and deliverables; supports closeout reporting, process improvement, workflows, and standard operating procedures. May coordinate cross-functional teams and provide project updates to senior leadership.

Execute multi-channel B2B marketing for a fintech SaaS: run ABM tactics, manage HubSpot, content and asset library, execute events/trade shows, support sales enablement, track marketing metrics and budgets.

Lead MacPaw’s global PR and communications strategy, shape corporate and product narratives, build relationships with top-tier technology media, manage reputation and industry events, establish PR KPIs and reporting, integrate AI into communications workflows, oversee budgets, and mentor a high-performing PR team.

Own the member engagement product roadmap across email, SMS, and AI-powered voice outreach. Configure campaigns, segmentation, triggers, sequencing, and A/B tests in Customer.io; analyze engagement data and conversion metrics; drive experimentation; and partner with engineering, marketing, clients, sales, and operations to improve outreach systems, content, timing, and member outcomes.