Top Tech Jobs & Startup Jobs

Build and maintain cloud-native infrastructure, automate manual operations, develop Terraform modules and Helm charts, manage Kubernetes and service mesh configurations, monitor GCP databases and services, improve observability, maintain CI/CD pipelines, and use AI coding agents to enhance infrastructure development. Collaborate with engineering teams on instrumentation, architecture, capacity planning, scalability, reliability, security, and developer experience.

Own full-cycle, net-new enterprise sales for the MapQuest mapping platform. Build outbound pipeline across targeted verticals, sell location APIs and SDKs to technical executives, manage technical evaluations and proofs of concept, negotiate enterprise contracts, and close multi-year deals. Partner with Solutions Architecture, procurement, product, and company leadership while providing market feedback. This is a remote individual-contributor role with prospect and event travel.

Own Tier 1 customer support issues from investigation through resolution in a high-volume queue. Triage and escalate tickets, coordinate with labs and service providers to resolve patient-data and lab-order issues, communicate empathetically across written and verbal channels, collaborate with product, engineering, operations, and customer success, and document solutions in the knowledge base.

Own customer security reviews, questionnaires, RFP responses, and due-diligence requests. Support SOC 2 Type II and ISO audits by coordinating evidence, auditor interactions, and remediation. Maintain security, privacy, and AI governance policies and controls, including frameworks such as ISO/IEC 42001 and NIST AI RMF. Partner with Product, Engineering, DevOps, Security, Sales, and Legal to explain cloud controls, manage customer trust requirements, and address control gaps.

Own the vision, strategy, and roadmap for payment processing, subscription billing, enterprise reporting, and revenue reconciliation. Manage payment processor relationships, define metrics, partner with Engineering and Finance, engage clients, communicate with executives, and eventually build a product management team. The role requires deep payments and billing expertise, strong analytical and stakeholder-management skills, and comfort navigating technical architecture and ambiguity.

Provides administrative, operational, and program support for employee experience, engagement, and business partner teams. Responsibilities include responding to employee and manager questions, coordinating lifecycle processes, maintaining Workday transactions and records, supporting performance and talent programs, analyzing employee feedback, and administering culture, recognition, mentorship, and engagement initiatives. The role also supports communications, events, reporting, scheduling, and cross-functional talent programs while handling sensitive information with discretion.

Build and maintain internal developer platforms, shared services, CI/CD pipelines, cloud infrastructure, observability systems, automation, and self-service tooling. Partner with engineering teams to improve development workflows, deployment reliability, operational efficiency, and developer productivity. Lead foundational technical projects from architecture through rollout and ongoing maintenance while balancing scalability, reliability, and developer experience.

Lead and scale a team of People Business Partners to act as trusted advisors to executives. Build operating models, run talent calibrations, develop managers, translate people data into recommendations, handle complex employee relations, and partner with Talent, Total Rewards, and People Ops to align people programs with business needs.

Own the strategy, roadmap, and execution for a major area of Superhuman Go, an AI assistant. Partner with engineering, design, research, data science, and go-to-market teams to develop trusted AI experiences, platform capabilities, agents, integrations, and cross-device workflows. Define user journeys, metrics, experiments, and priorities while translating complex technical capabilities into intuitive products. Drive clarity and execution across interconnected teams and Superhuman’s product suite.

Monitor and triage security alerts, investigate logs, track vulnerabilities, support SOC 2 compliance, maintain IAM, certificates, and WAF rules, and assist with AWS administration, CI/CD deployments, and automation scripting.