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The Staff Product Manager defines Kaseya's platform strategy for identity and entitlement management, driving cross-functional collaboration and business outcomes while mentoring junior PMs.

Design and maintain statistical and optimization models for global compensation programs; perform regression and predictive analyses; configure and test compensation systems (Oracle HCM); create Power BI decision-support visualizations; ensure data quality and compliance; lead UAT and present findings to HR, Finance, and business leaders.

Create and edit B2B content for MSP partners from concept to delivery across blogs, gated assets, webinars, social and video. Ensure consistent voice, SEO/AIO optimization, CMS publishing, cross-team collaboration, and partner enablement to drive engagement and partner success.

Lead and develop an account management team to drive client retention, revenue growth, and satisfaction. Serve as executive sponsor and escalation point, establish KPIs, implement strategic account plans, resolve complex issues, and collaborate cross-functionally to scale processes and improve performance.

Serve as strategic advisor for a portfolio of Elite partners, manage service performance and escalations, analyze support KPIs, conduct QBRs, drive continuous improvement, coordinate cross-functional remediation, and improve long-term customer health and satisfaction.

Lead compensation analytics and modeling for sales plans in a SaaS environment. Build dashboards and reports, analyze quota attainment and incentive payouts, support plan design and AOP, maintain data governance and documentation, and partner cross-functionally to drive compensation effectiveness and ARR growth.

Lead and develop a team of account managers to drive client satisfaction, retention, and account performance. Build strong client relationships, resolve escalations, analyze KPIs, collaborate cross-functionally, and implement process improvements while providing reporting and training.

Lead GTM strategy and execution for a product line: craft messaging and positioning, manage launches, create sales enablement materials, gather market and competitive insights, and collaborate cross-functionally with Product, Sales, and Customer Success.

Manage corporate tax provision (ASC 740), prepare and review tax reconciliations and returns (US, state, international), coordinate external advisors, maintain global compliance calendar, calculate estimated payments, and support R&D tax credit studies.