Staff Software Engineer

Posted One Month Ago
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Miami, FL, USA
In-Office
Senior level
Information Technology • Software
The Role
Lead the architecture, development, and operation of a cross-platform RMM endpoint agent for Windows, macOS, and Linux. Build systems-level components in Rust and C/C++, secure networking capabilities, and integrations with distributed backend services. Improve concurrency, performance, reliability, and resource usage while owning components through production support. Lead technical decisions, design and code reviews, cross-team initiatives, and mentorship for systems engineering practices.
Summary Generated by Built In

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.


Staff Software Engineer, Endpoint Fabric (Rust/C++)Why Kaseya?

Join a fast-growing company that’s transforming the IT industry. At Kaseya, you’ll have the opportunity to work with cutting-edge technology, collaborate with a dynamic team, and develop your career in a high-impact role.

Join the Kaseya growth rocket ship and see how we are #ChangingLives!

Job Summary

We’re hiring a Staff Software Engineer to help design and evolve the endpoint agent architecture behind Kaseya’s next-generation Remote Monitoring and Management platform. This is a hands-on systems engineering role focused on Rust, cross-platform development, networking, concurrency, and integration with distributed backend services. You will own critical agent capabilities from design through production while providing technical direction across the team.

Roles & Responsibilities
  • Design and build endpoint agent capabilities that run across Windows, macOS, and Linux

  • Develop production systems software using Rust, Tokio, and native operating system APIs

  • Create cross-platform abstractions for process management, networking, filesystem access, services, and device operations

  • Build secure communication between endpoint agents and backend platform services using technologies such as TLS, WebSockets, gRPC, or MQTT

  • Improve agent performance, concurrency, resource usage, reliability, security, and upgrade behaviour

  • Own critical components from technical design and implementation through automated testing, deployment, troubleshooting, and production support

  • Lead technical design reviews, code reviews, and architecture discussions involving endpoint and backend platform teams

  • Mentor engineers and establish reusable patterns for cross-platform systems development and AI-assisted engineering workflows

Required Qualifications
  • 7+ years of software engineering experience building systems software, endpoint agents, device-management software, or similar production applications using C, C++, or Rust

  • 2+ years of experience developing production software using Rust, including asynchronous or concurrent programming with Tokio or a similar runtime

  • Experience delivering cross-platform native software across Windows, macOS, and Linux

  • Experience developing against operating system APIs such as Win32, POSIX, or native macOS frameworks

  • Experience leading the design and delivery of networked or distributed systems using technologies such as TLS, WebSockets, gRPC, or MQTT

Preferred Qualifications
  • Experience building RMM, UEM, EDR, endpoint security, or device-management products

  • Experience with threading, concurrency, process management, and performance-sensitive systems

  • Experience with AWS services or cloud-connected endpoint platforms

  • Familiarity with TypeScript, Python, or related supporting technologies

  • Experience with GitHub, Jenkins, Jira, CI/CD pipelines, or automated release workflows

  • Contributions to open-source systems software, developer tooling, or platform projects

  • Experience using AI-assisted development tools for implementation, testing, debugging, documentation, or codebase analysis

Additional Information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Skills Required

  • 8+ years of software engineering experience, including systems development using C, C++, or Rust
  • 2+ years of experience developing and operating production software using Rust
  • Experience building Windows systems software using Win32 APIs
  • Experience delivering cross-platform software across Windows, macOS, and Linux
  • Experience leading the design and delivery of concurrent, networked, or distributed systems involving multiple engineers or teams
  • Experience with Linux systems development and POSIX APIs
  • Experience developing native software for macOS
  • Experience with AWS services or cloud-connected endpoint platforms
  • Familiarity with TypeScript, Python, or similar supporting technologies
  • Experience developing RMM agents, endpoint management software, device-management platforms, or endpoint security products
  • Experience using AI-assisted development tools for coding, testing, debugging, documentation, or codebase analysis

Kaseya Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kaseya and has not been reviewed or approved by Kaseya.

  • Leave & Time Off Breadth — PTO is commonly described around 20–21 days per year plus standard holidays. Some indicate they can fully disconnect while on leave.
  • Equity Value & Accessibility — Equity or option grants are available to many roles, offering potential upside beyond base pay. This exposure is presented as a meaningful component of total compensation for some roles.
  • Affordable Benefits — The high‑deductible medical plan is described as having low or employer‑covered employee‑only premiums in some cases. This can reduce out‑of‑pocket costs for those who select the HDHP.

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The Company
HQ: Miami, FL
5,000 Employees
Year Founded: 2000

What We Do

Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.

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