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The Senior Account Manager is responsible for managing strategic client relationships, driving account growth and retention, and collaborating cross-functionally to ensure customer satisfaction with Kaseya's solutions.

Create and edit B2B content for MSP partners from concept to delivery across blogs, gated assets, webinars, social and video. Ensure consistent voice, SEO/AIO optimization, CMS publishing, cross-team collaboration, and partner enablement to drive engagement and partner success.

Hunt and close net-new SaaS/IT/security accounts, own the full sales cycle, engage executive stakeholders, manage pipeline and forecasting in Salesforce, exceed revenue targets, and partner with internal teams to accelerate deals and ensure smooth post-sale transitions.

Own a portfolio of strategic, high-value customers as the primary advisor to drive retention, renewals, expansion, and satisfaction. Lead executive business reviews, build strategic account plans, coordinate cross-functional teams for onboarding/adoption, advocate customer needs internally, and monitor market trends to grow account value.

Manage and grow a portfolio of enterprise accounts through multi-year account plans, complex deal negotiation, executive relationship building, value-based selling, and cross-functional collaboration to drive upsell, adoption, and predictable revenue.

Manage and expand existing customer accounts by identifying upsell/cross-sell opportunities, building relationships with decision-makers, driving revenue against quotas, monitoring product adoption, executing account strategies, collaborating with internal teams, and using Salesforce to track activities.

Lead global sales commissions strategy and operations including CaptivateIQ implementation, calculation validation, payout cycles, dispute resolution, controls, reconciliations across Salesforce and payroll, reporting/analytics, and management of a scalable commissions team.

Lead and develop a team of account managers to drive client satisfaction, retention, and account performance. Build strong client relationships, resolve escalations, analyze KPIs, collaborate cross-functionally, and implement process improvements while providing reporting and training.

Lead compensation analytics and modeling for sales plans in a SaaS environment. Build dashboards and reports, analyze quota attainment and incentive payouts, support plan design and AOP, maintain data governance and documentation, and partner cross-functionally to drive compensation effectiveness and ARR growth.

The Vice President of Revenue Intelligence will lead forecasting, analytics, and GTM strategy to drive revenue growth and optimize sales effectiveness.