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Provide technical, customer-facing support: troubleshoot production issues, debug code/logs and databases/APIs, communicate with users via Service Cloud and Zoom, formalize bug reports, improve support ops and documentation, and advocate customer needs internally.

As a Data Scientist at Retool, you will analyze customer behavior and business performance, build analytical models, and provide insights to guide strategy across teams.

Lead end-to-end UX research initiatives to inform product and design strategy. Plan and run qualitative and quantitative studies, synthesize insights, collaborate with cross-functional teams, and embed research practice across the organization to guide AI-enabled enterprise product decisions.

As a Software Engineer at Retool, you will enhance the core editor's UX, work on application scalability, debug customer issues, and assist in recruiting engineers, all while collaborating closely with product and design teams.

As a Business Development Representative at Retool, you will prospect target accounts, create outbound strategies, and achieve sales metrics while using Salesforce for pipeline management.

Operate and improve reliability across Retool Cloud, managed, BYOC, and self-hosted deployments. Automate provisioning, upgrades, migrations, and secret rotations. Build observability and safer deployment/rollback workflows, partner with product teams, and produce runbooks, docs, and migration guides to reduce customer toil and scale operations.

Drive architectural design of backend services, ensure security and efficiency, and manage production services on AWS EKS.

As a Software Engineer at Retool, you'll design and manage backend solutions, enhance data accessibility, debug issues, and support a large number of requests while focusing on user-friendly integrations.

Build and manage strategic partnerships with major cloud and data partners (e.g., AWS, Databricks, Snowflake). Drive revenue via joint GTM plans, shared KPIs, cross-functional collaboration across sales, marketing, product, and customer success. Act as an individual contributor to expand revenue streams, navigate complex organizations, and scale partner programs.

As a founding member of the Observability team, you'll build and integrate observability solutions, ensuring system reliability and performance while mentoring others and driving automation.