Software Engineer, Resources

Posted 4 Days Ago
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San Francisco, CA
Hybrid
164K-306K Annually
Senior level
Software
Our mission is to change the way developers build software.
The Role
As a Software Engineer at Retool, you'll design and manage backend solutions, enhance data accessibility, debug issues, and support a large number of requests while focusing on user-friendly integrations.
Summary Generated by Built In
ABOUT RETOOL
Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. 

At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. 

Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! 
WHY WE'RE LOOKING FOR YOU

Retool started as a way to address obstacles with internal tools and has grown into a company that solves internal tooling for thousands of companies (big and small). We’ve done a lot with a little–we have a growing engineering team and a laundry list of features and foundational improvements we want to tackle. 

To continue our fast-paced growth, we need to build a world-class engineering team. You’ll help us get there by owning end-to-end projects, talking with customers, and ultimately supporting the growth of Retool the product and the business. 

WHAT YOU'LL DO

Data is the fuel that powers Retool apps and workflows. The primary responsibility of the Resources team is to make sure that this “data fuel” is readily available and accessible to support new use-cases built on Retool. This means:
  1. We’ll make it possible to connect any external resource, such that the lack of ability to connect existing data doesn’t block new use-cases or customers.
  2. We’ll provide built-in resources, such that builders always have whatever they need to build their next app, from databases to LLM-powered workflows.
  3. We’ll make it easy and intuitive to reliably work with these resources, such that it’s far easier to work with data in Retool than outside of Retool. Every Retool customer is a customer of this team.

IN THIS ROLE YOU'LL:

  • Design, build and manage backend primitives so that users can focus solely on their business logic (e.g. RetoolDB, our managed database solution; and RetoolAI, our built-in framework for wiring LLM interactions into apps and workflows)
  • Blend product thinking with API and backend design (e.g. how can we make Kafka event streams intuitive to the user and easy for us to maintain, how can we help a user use Slack without needing to dive into its documentation?)
  • Debug customer problems + build features for them (e.g.. "the Google Sheets integration doesn't support adding rows", and "what's the best way to support that? Via cell ranges, or via a lightweight, home-grown ORM?")
  • Apply a platform mindset to what you build (e.g.. How can I implement PKCE such that it can easily be reused across all of our Oauth integrations?)
  • Support 20M requests/day via 70+ ways to connect data

THE SKILLSET YOU'LL BRING:

  • 5+ years experience in professional software development, ideally some of which you’ve spent in startups
  • Experience owning technically challenging and demanding cross-functional projects
  • Experience across the entire stack, from backend to frontend (and if you have a preference, we’d love to hear it!)
  • Experience with cloud based infrastructure like Azure, AWS or GCP
  • Ability to make technical decisions quickly, while looping in key stakeholders, too
  • A customer-first mindset and an interest in talking with customers to make sure what we’re building meets their needs
  • Habit of introspection and understanding what’s helped you be successful in the past

NICE TO HAVE:

  • Experience in JavaScript / TypeScript
  • Experience building integration platforms or operating a large set of integrations
  • Familiarity with AI/LLM-backed systems (e.g. prompt orchestration, embeddings, vector search), especially as part of a broader platform or product
  • Bonus points if you have experience in mentoring other team members
For candidates based in the United States, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. 
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

The base pay range for this role is $163,800 – $306,000 per year.
Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!

Retool is currently set up to employ all roles in the US and specific roles in the UK and Mexico. To find roles that can be employed in the UK and Mexico, please refer to our careers page and review the indicated locations.

Top Skills

AWS
Azure
GCP
JavaScript
Typescript
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The Company
HQ: San Francisco, CA
350 Employees
Year Founded: 2017

What We Do

Retool is a development platform for building business software. Users can visually design apps that interface with any database or API, and switch to code to customize how their apps look and work. With Retool, developers ship more apps and move their business forward—all in less time.

Thousands of teams at companies like Amazon, DoorDash, Peloton, and Brex collaborate around custom-built Retool apps to solve internal workflows. We're just getting started and growing quickly—join us!

Why Work With Us

Retools are solution drivers—whether fixing a button misalignment or enabling customers to build with the newest AI technologies, we wear many hats and act like owners. Our small teams work on big problems, pushing hard and moving quickly to create outsized impact. We hold each other accountable and celebrate together when we get it right. Join us!

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