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Our mission is to change the way developers build software.
The Role
As a founding member of the Observability team, you'll build and integrate observability solutions, ensuring system reliability and performance while mentoring others and driving automation.
Summary Generated by Built In
ABOUT RETOOL
Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling customer support workflows, building admin dashboards, and countless other processes you might not have even thought of. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.
At Retool, we’re building the first enterprise AppGen platform: software that transforms natural language into production-ready code, integrates directly with business data, and meets the highest standards of security and governance. AI is redefining what it means to build software—and who gets to build it. The definition of “developer” now includes analysts, operators, and domain experts creating solutions directly. As the pool of builders widens, so does the complexity of what they need to build. The opportunity is enormous, but so is the challenge of enabling this larger community to build production-grade software safely. That means AI that understands real business data, enforces enterprise policies automatically, and empowers teams to create once and reuse everywhere with shared, trusted components.
Over 100 million hours of work has been automated by developers and domain experts using our platform, freeing them to focus on creative problem-solving and strategic initiatives that drive real business value. The people closest to knowing what needs to be built can now safely create custom solutions within enterprise guardrails. And that's a mission worth striving for.
Let's build the future together!
WHY WE'RE LOOKING FOR YOU:
Retool is in an exciting hyper-growth phase and we need infrastructure engineers to tackle our rapid scaling challenges. These scaling challenges are unique both in scope and in technical complexity as we scale both the company and the product.
As a member of the infrastructure team, you will build and automate foundational systems for reliability, security, performance, developer velocity, and scale. Whether you’re interested in wide breadth or deep depth, there are both opportunities for both. You will work cross functionally, supporting the engineering, product, design, customer success, support, and sales functions.
IN THIS ROLE, YOU'LL:
- Scale Retool’s core cloud platform for high availability and performance globally
- Work collaboratively with the rest of the engineering team to deliver infrastructure for core and emerging products
- Evolve our backend architecture/infrastructure for both cloud and on-premise deployments
- Work with the team to set and prioritize our roadmap to maximize customer impact
- Define and automate developer process/workflow
- Support our systems in production
- Develop new data solutions
- Build monitoring and observability for production systems
THE SKILLSET YOU'll BRING:
- You have a track record of delivering engineering projects and process improvements
- You have experience scaling cloud infrastructure
- You enjoy building and productionizing developer productivity tools, frameworks, and other aspects of platform engineering
- You have experience with inner workings of Linux, containers (Docker, containerd), and container orchestration technologies (e.g. docker-compose, Kubernetes)
- You have a track record of building productive, collaborative relationships, both within an engineering org and across the broader company
- You enjoy the ambiguity and high-ownership culture of early-stage startups
- You are pragmatic, solution-oriented, and scrappy
- You enjoy working collaboratively with a broad range of job functions and roles
- You have experience with our tech stack: Node, Postgres, Docker, Kubernetes
- You have experience scaling relational databases (Postgres preferred)
- You have good knowledge of cloud, on-prem, traffic routing, service architecture in multi-region setup.
For candidates based in the United States, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
The base pay range for this role is $163,710 – $306,000 per year.
Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!
Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.
Top Skills
Datadog
Docker
Grafana
Kubernetes
React
React Native
Stackdriver
Terraform
Wavefront
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The Company
What We Do
Retool is a development platform for building business software. Users can visually design apps that interface with any database or API, and switch to code to customize how their apps look and work. With Retool, developers ship more apps and move their business forward—all in less time. Thousands of teams at companies like Amazon, DoorDash, Peloton, and Brex collaborate around custom-built Retool apps to solve internal workflows. We're just getting started and growing quickly—join us!
Why Work With Us
Retools are solution drivers—whether fixing a button misalignment or enabling customers to build with the newest AI technologies, we wear many hats and act like owners. Our small teams work on big problems, pushing hard and moving quickly to create outsized impact. We hold each other accountable and celebrate together when we get it right. Join us!
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