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Leads regional developer services sales and operations, including client acquisition, contract negotiation, project execution, budgeting, resource allocation, team leadership, community transitions, compliance, and risk management. Builds relationships with developers, contractors, HOAs, and local authorities while driving revenue growth, operational efficiency, customer satisfaction, and strategic regional expansion. Remote role based in Florida with extensive market travel.

Lead sales and community growth initiatives by developing business-development strategies, building referral and partner relationships, managing prospect pipelines, strengthening client relationships, representing the organization in community settings, and tracking revenue and growth performance. The role requires measurable new-business generation, market expansion, strategic networking, and collaboration with internal leadership to support organizational priorities and client experience.

Supports delinquency team operations through branch system setup, onboarding, project coordination, support request management, system testing, reporting, documentation, and process improvement. Serves as a first point of contact for basic C3 and Delinquency Portal inquiries, coordinates with internal departments and external partners, tracks project progress, maintains accurate records, and escalates issues when needed.

Manages a portfolio of community associations by supporting boards and homeowners, coordinating vendors, overseeing inspections and architectural reviews, preparing meeting and disclosure materials, reviewing financial reports, monitoring collections, maintaining association records, and ensuring compliance with management agreements, policies, and governing documents. The role also manages projects, procurement, communications, and operational follow-up for community properties.

Provides administrative and clerical support to Community Managers, homeowners, board members, vendors, and office staff. Responsibilities include maintaining association records, preparing meeting and disclosure packages, processing mail and documents, supporting architectural reviews and community inspections, issuing access credentials, creating homeowner communications, monitoring delinquencies, coordinating quotes and insurance notifications, processing violations, and assisting homeowners with online portals and corporate programs.

Processes expense documents and checks, maintains accounting data, and supports accounting operations. Manages accounts payable and accounts receivable information, performs basic accounting calculations and analysis, and handles additional assigned duties. The role requires attention to detail, analytical ability, knowledge of accounting principles, Microsoft Office proficiency, communication skills, and an associate degree or related experience.

Processes client receivables by uploading and retrieving lockbox files, handling E-Check and credit card payments, resolving exceptions, managing depositing accounts, posting miscellaneous income, preparing deposits, and maintaining tracking records. The role requires accounting knowledge, banking familiarity, proficient Microsoft Office skills, professional communication, customer service, and strong attention to detail.

Develops new HOA accounts by identifying prospective clients, researching business needs, building client relationships, creating contract-winning proposals, negotiating terms, and partnering with executives on business strategy. Maintains existing accounts, evaluates business performance, expands market reach, and develops expertise in company products, processes, operations, and industry trends.

Processes homeowner association delinquencies in a centralized accounting environment. Responsibilities include maintaining delinquency statuses, explaining account activity, generating notices, preparing lien and attorney or collection agency packages, entering reimbursable charges, coordinating with collection partners and branch staff, and completing lien, title search, and credit bureau activities. The role also manages late fees and interest according to association policies.

Administer payroll by updating employee records, processing deductions and substitute payrolls, balancing payroll data, generating reports, communicating with employees, and maintaining accurate, compliant records in ADP. The role also performs data entry and systems maintenance, requires confidentiality and attention to detail, and works onsite in an office environment.