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Provide clerical and administrative support to Community Managers: prepare board meeting packages, manage homeowner communications and records in C3, assist with ARB applications, inspections, access management, mail/print tasks, and support collections and vendor requests. Serve as liaison to homeowners, vendors, board members, and internal teams.

Onsite assistant HOA manager supporting daily operations, amenities, resident services, vendor procurement, and Board administrative duties. Handles front-desk interactions, phone/email response, facility access, inspections, reservations, communications, and special projects to ensure excellent resident experiences.

Provide administrative support to property management: handle communications, maintain records, prepare reports, manage calendars and meetings, and build positive relationships with residents, vendors, and staff to ensure smooth daily operations.

Manage a portfolio of homeowner associations: liaise with boards/homeowners, attend meetings and inspections, prepare statutory mailings and financial packages, review monthly financials, and recommend capital expenditures to maintain community operations and appearance.

Greet and direct visitors and incoming calls; manage conference room calendars; screen and distribute email and voicemail messages; assist with administrative projects and mail handling; maintain a neat lobby; perform other assigned office duties. Requires strong customer service, multitasking, and communication skills and proficiency with Microsoft Office and common office equipment.

Manage and support community managers to maximize client retention and operational efficiency. Develop regional strategies, deliver training, review staff work, attend board and marketing meetings, resolve homeowner and board complaints, and oversee account transitions while ensuring high customer service.

Provides general office and customer service support for community associations: handles calls and correspondence, prepares board packages, processes mail, invoices and payable vouchers, updates homeowner/association records in C3, assists managers and concierge duties, files and retrieves documents, maintains supplies, and performs general printing/scanning/faxing tasks as assigned.

Prepare, organize, and track escrow files to support closings. Review contracts and title documents, gather/verifiy information, communicate with clients and lenders, prepare updates and checklists, follow up on outstanding items, and maintain accurate records to meet deadlines and company procedures.

Provide accounts payable support in a centralized accounting environment: verify documentation, resolve discrepancies with requestors, meet SLAs, maintain partner relationships, perform basic accounting calculations, and assist with other department tasks as assigned.

Lead integrated marketing programs for rental property management clients, partnering with sales and branch leaders to drive lead generation, retention, and campaign execution across email, events, advertising, collateral, and vendor-managed deliverables.