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Support IT FP&A by maintaining financial databases, processing journal entries, preparing reconciliations and reports, and assisting month-end close and forecasting. Work independently on analyses, identify issues, recommend corrective actions, and participate in special projects and ad hoc requests.

Develop and manage strategic partnerships with producers and clients to drive profitable growth and cross-sell Aetna product lines. Deliver consultative sales presentations, coordinate quotes with underwriting, collaborate with SMEs, and support post-sale integration and open enrollment. Monitor market and competitive environment to position offerings and meet revenue and profit objectives.

Support and maintain configuration management processes, tools, and controls. Analyze configuration data, support system configurations and releases, ensure compliance with standards and regulatory requirements, and perform content updates (including 1–2 Sundays/month). Collaborate with teams, apply clinical/code editing concepts, and use coding systems to ensure accurate configuration across environments.

Lead and execute Salesforce deployments and governance across multiple environments and federated teams. Design, implement, and maintain CI/CD pipelines and DevOps architecture; manage source control (Git) and advanced Git workflows; integrate security scanning and automated test suites; automate deployment steps and improve release reliability while collaborating with onsite and offshore engineering teams.

Coordinate onboarding and implementation of healthcare EDI partners, gather and document requirements, develop and execute test cases, validate X12 transaction processing and data mapping, ensure HIPAA compliance, and support clients through production readiness and issue resolution.

Lead design and ownership of test infrastructure and strategy for a Conversational AI platform. Build scalable test frameworks for API, backend, and end-to-end voice/chat experiences, validate multi-turn/LLM behaviors, drive release quality governance, mentor engineers, and remove testing friction to ensure reliable production deployments.

Support enterprise-level financial consolidations and Channel/Client Margin reporting across multiple pharmacy channels. Prepare income statement consolidations, variance analysis, month-end close, forecasts, and budgets. Provide GLP-1 financial analysis, partner with FP&A and business teams, and deliver executive-ready narratives and special projects.

Lead product analytics efforts by defining and tracking product metrics, building analytics-ready data models with dbt, creating Power BI dashboards, designing and interpreting A/B tests and causal analyses, developing ROI projections, partnering with engineering and clinical teams, and communicating insights to non-technical stakeholders.

Lead delivery of a Salesforce Health Cloud claims inventory product: define strategy, translate operational needs into epics/features/stories, manage backlog and roadmap, drive UAT and stakeholder engagement, enable automation and efficiency across Commercial, Medicaid, and Medicare operations, and train/demo end users.

Lead translation of executive priorities into actionable plans for the National Duals Program Office. Manage intake, prioritization, governance, cross-functional execution, financial alignment, executive communications, Medicare/D-SNP bid support, quality and cost initiatives, and deliver executive-ready materials while supporting strategic planning and culture initiatives.