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Evaluates the design and operating effectiveness of IT application controls for Sarbanes-Oxley compliance. Responsibilities include developing test plans, testing automated controls and reports, reviewing system interfaces and data integrity, documenting audit workpapers, coordinating with external auditors, and recommending process improvements. The role collaborates with business and technology teams, supports SOX planning and execution, and may participate in cross-functional transformation projects.

Leads the design, implementation, and support of a near-real-time transactional cache platform. Builds CDC pipelines from UniVerse to PostgreSQL, transforms data into optimized MongoDB models, and supports API-serving workloads on GCP. Owns performance, reliability, observability, incident response, monitoring, and operational support. Provides technical leadership, establishes engineering standards, drives modernization, collaborates with application teams, and mentors engineers across data platform initiatives.

Leads business analytics strategy, people management, and data-informed decision-making. Oversees dashboards, reporting, self-service tools, analytics roadmaps, advanced analysis, data governance, KPIs, and executive presentations. Partners with Finance, Marketing, Operations, Product, data engineering, and IT teams to improve infrastructure and translate complex data into actionable business insights.

Designs and operates secure, scalable cloud-native platforms, backend services, APIs, infrastructure-as-code, CI/CD pipelines, and developer tooling. Builds AI-assisted workflows, shared cloud services, self-service interfaces, and operational automation while partnering with SRE, security, and product teams. Provides technical leadership, mentors engineers, influences architecture and standards, and supports reliability, incident response, and long-term platform roadmaps.

Serves as an on-site HR thought partner for distribution center leadership and teams. Executes HR strategy across workforce planning, talent acquisition, training, change management, compensation, engagement, culture, and enterprise initiatives. Coaches leaders, supports organizational effectiveness, uses HR data and metrics, develops staffing strategies, manages changing priorities, and facilitates solutions to complex employee and workplace situations. Collaborates with HR business partners, centers of excellence, talent acquisition, and shared services.

Design, develop, and architect software applications; implement system testing and debugging; act as technical lead for complex production incidents; drive automation, reliability, observability, and root-cause resolution; ensure availability, compliance, audit, and supportability standards.

Support the Medicaid Finance Center of Excellence by building standardized finance reporting, analytics, data assets, and repeatable workflows. Apply automation to improve efficiency, translate process standards into scalable templates and documentation, support adoption across market finance teams, and maintain data quality, controls, and governance. Provide analysis and ad hoc support to COE leadership while managing multiple stakeholders.

Supports Account Executives and assigned large-group clients by resolving claims and eligibility issues, tracking service requests, leading client calls, coordinating open enrollment activities, preparing communications and benefit documents, and maintaining client records. Builds relationships with clients and consultants, explains benefit programs, reviews plan documents and SBCs for accuracy, and increasingly manages complex service issues independently.

Leads teams managing large, complex employer and health plan PBM accounts. Owns portfolio revenue growth, retention, profitability, renewals, expansions, client relationships, and escalations. Provides strategic, financial, and executive leadership using analytics and AI-enabled insights. Partners across finance, underwriting, clinical, product, operations, implementation, and analytics while overseeing RFPs and renewal execution in a matrixed healthcare environment.

Supports end-to-end consolidation of the Network P&L by aggregating and reconciling revenue, COGS, fees, and credits. Coordinates Finance calendars for monthly close, budgeting, and forecasting cycles; prepares consolidated reporting packages and executive presentations; resolves variances and reconciling items; and supports ad hoc analysis and special projects.