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Create and own customer-segment narratives and sales enablement assets for legal product portfolios. Partner with sales leaders to design training, content mapping, and interactive materials, coach sales teams, report outcomes to leadership, and maintain product and sales knowledge to drive pipeline performance.

Lead design, build, and operation of cloud-native container platforms on AWS (EKS/ECS/Fargate). Manage multi-tenant Kubernetes clusters, GitOps (Argo CD), Helm packaging, IaC (Terraform/CloudFormation), scripting (Go/Python/Bash), monitoring (Prometheus/Grafana/CloudWatch), incident response, cost optimization, and promote platform engineering and security best practices while mentoring engineers.

No specific responsibilities or duties are listed in the posting. The description contains company overview, equal employment statements, accommodation and privacy information, and applicant warnings; job-specific duties and qualifications are not provided.

Lead architecture and productionization of scalable ML/LLM systems for legal products. Build LLM applications (RAG, agents), hybrid search, APIs, streaming/data pipelines, containerized deployments, and observability. Partner with data scientists to turn models into reliable, low-latency customer-facing services and establish reusable frameworks, best practices, and technical leadership across teams.

Partner with law schools to grow active users by assessing needs, developing school-specific account and marketing plans, delivering presentations, providing deep product and practice-area expertise, supporting commercial teams to uncover leads, and engaging stakeholders across students, faculty, librarians, and leadership.

Lead and manage the strategic commercial relationship with the USPTO, overseeing contract negotiation, performance, subcontractor management, compliance, and financial results. Drive account expansion and new government partnerships, support bids and proposals, and coordinate cross-functionally to ensure delivery and alignment with corporate objectives. Act as senior escalation point and report financials and forecasts to executive leadership.

Design and evolve enterprise-level software and system architectures, evaluate and introduce technologies, lead cross-functional teams to troubleshoot complex issues, monitor system health, and drive technical direction and shared infrastructure.

Lead large, distributed engineering teams (including offshore) to deliver scalable software solutions. Provide people management, hiring, coaching, and performance oversight. Contribute hands‑on as a senior technical authority through coding, code reviews, architecture, and database optimization. Collaborate with customers and stakeholders to shape products, drive engineering standards, and balance priorities through effective planning and project management.

Lead design and implementation of complex AI-enabled internal tools and workflows. Drive hands-on development using AI-assisted and agentic tools, set engineering standards, perform code reviews, troubleshoot across the stack, and collaborate with product and global engineering teams to deliver scalable internal platforms and developer productivity solutions.

Provide entry-level desktop and infrastructure support: install, configure, and troubleshoot hardware, software, printers, and basic network issues; perform backups; monitor systems; liaise with vendors; and provide occasional on-site support at trade shows (up to 25% travel).