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Manage a portfolio of $1M–$10M corporate travel clients, overseeing business planning, profitability, contracts, invoicing, retention, satisfaction, RFPs, and account growth. The role involves presenting business reviews, analyzing data, negotiating pricing and services, identifying expansion opportunities, and coordinating client communications. Candidates need corporate travel account management experience, strong presentation and negotiation skills, financial modeling ability, strategic thinking, and willingness to travel.

Owns sales operations projects spanning process design, forecasting, territory planning, analytics, and go-to-market technology optimization. Partners with sales leadership and cross-functional teams to improve pipeline visibility, productivity, coverage, capacity planning, and forecast accuracy. Designs scalable workflows, dashboards, requirements, and system enhancements while supporting strategic analyses and annual planning.

Provide corporate travelers with expert consultation and booking services for domestic and international air, rail, road, and lodging. Use Galileo and other GDS platforms to arrange complex itineraries, comply with travel policies and regulations, resolve issues, anticipate traveler needs, and identify additional services. Collaborate with teammates through coaching and feedback while supporting a 24/7 operation that includes afternoon and weekend shifts.

Manages global client servicing strategy for a major travel-management account. Leads client negotiations, influences decision-makers, identifies portfolio risks, coordinates mitigation with service leaders, and drives premium revenue and program optimization. Applies data-driven analysis, consultative expertise, financial understanding, negotiation, and problem-solving skills to improve customer satisfaction, control operating expenses, and achieve performance targets across East Coast U.S. and European time zones.

Deliver tailored training and onboarding for Egencia clients, conduct platform demonstrations and public trainings, manage demo requests, and support adoption. Partner with Sales, Account Management, Implementation, Product, and Technology teams to translate platform capabilities, integrations, and configurations into business value. Provide technical guidance on APIs, HR feeds, and system connectivity, maintain platform expertise, train internal teams, and support customers across global time zones.

Manages and grows a corporate travel client portfolio by strengthening relationships, increasing revenue and profitability, developing consultative solutions, leading sales efforts, creating pricing strategies, conducting business reviews, and aligning client needs with GBT products and technology.

Provide remote corporate travel counseling by researching options, booking domestic and international air, rail, road, and lodging, and ensuring compliance with travel policies. Deliver proactive phone and email service, resolve traveler and supplier issues, protect personal information, and identify additional services. Collaborate with teammates through coaching, mentoring, and feedback while working flexible weekday shifts within an around-the-clock operation.

Analyzes supplier deal performance, revenue opportunities, forecasts, and commercial risks for global travel partnerships. Supports supplier negotiations, models deal structures, develops strategic reporting and optimization plans, and translates complex data into actionable recommendations for leadership, Sales, Pricing, and Client Management. The role requires strong analytical, commercial, communication, stakeholder engagement, and strategic thinking skills.

Manages a portfolio of corporate travel clients, builds strategic relationships, drives travel-spend growth, and supports retention and profitability. Responsibilities include conducting business reviews, analyzing client feedback and data, recommending program improvements, developing action plans, supporting sales and implementations, and coordinating with internal and external stakeholders. The role requires AI literacy, online product knowledge, strong communication and organizational skills, and 25–30% travel.

Leads partner operations and strategic co-sell execution by designing PartnerTap workflows, mapping Salesforce accounts to partner systems, developing co-sell playbooks, and managing partner data integrity. Oversees data privacy, systems integration, pipeline reporting, revenue attribution, and program ROI dashboards. Partners cross-functionally with Sales, Marketing, Legal, Procurement, Finance, Sales Operations, and IT to improve deal velocity and revenue outcomes.