Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
We are seeking a highly strategic, execution-oriented Leader of Partner Operations to bridge the gap between alliance strategy and revenue execution. In this role, you will be responsible for orchestrating our vendor management ecosystem, establishing robust data management infrastructures, and building the engine that drives high-converting co-sell plays with our stategic partners.
The ideal candidate possesses a rare blend of relationship management diplomacy, meticulous data governance skills, and a deep understanding of B2B co-sell mechanics. You will turn data into a revenue multiplier while keeping our complex network of software, hardware, and service vendors operating securely and efficiently.
What You'll Do
- Drive Co-Sell Mechanics: Design, build, and optimize end-to-end co-sell pipeline workflows within PartnerTap
- Account Mapping Strategy: Lead automated cross-mapping strategies between our internal CRM (Salesforce) and partner systems to proactively identify pipeline expansion opportunities.
- Playbook Development: Formulate repeatable "co-sell plays" based on industry verticals and historical wins. Provide account executives with curated data packages (intent signals, buyer personas, partner alignment maps) to accelerate deal velocity.
- Data Integrity Architecture: Own the single source of truth for the partner and vendor ecosystem. Supervise clean data ingestion, deduplication, and classification methodologies.
- Compliance & Data Privacy: Enforce rigorous data security policies governing how proprietary pipeline data is shared externally with partners.
- Systems Integration: Partner with SalesOps and IT to integrate data governance tooling across CRMs, partner portals, and third-party data intent engines
- Reporting & Analytics: Build comprehensive dashboards mapping co-sell pipelines, partner source/influence revenue, attribution, and program ROI for executive presentations.
What We’re Looking For
- Co-Sell Expertise; Proven track record working with modern partner-to-partner account mapping platforms
- Technical Data Proficiency: High data literacy. Proficient in Salesforce CRM, advanced Excel, database visualization (Tableau, PowerBI), and modern data enrichment stacks.
- Project Management: Superior ability to lead cross-functional projects across Sales, Marketing, Legal, Procurement, and Finance.
- Communication: Exceptional negotiation, verbal, and written presentation skills.
Location
Global
The US national base salary range for this position is from
$88,200.00 - $163,800.00The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus, which rewards participants based on company and individual performance.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Skills Required
- Proven experience working with modern partner-to-partner account mapping platforms
- Proficiency with Salesforce CRM
- Advanced Excel proficiency
- Experience with Tableau or Power BI
- High data literacy and familiarity with modern data enrichment stacks
- Ability to lead cross-functional projects across Sales, Marketing, Legal, Procurement, and Finance
- Exceptional negotiation, verbal, and written presentation skills
American Express Global Business Travel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express Global Business Travel and has not been reviewed or approved by American Express Global Business Travel.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, vision, life, disability, and access to physician consultations in some cases. Emotional and mental-health resources are also highlighted, including counseling, crisis support, and webinars for employees and immediate families.
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Leave & Time Off Breadth — Time off and flexibility options are portrayed as broad, including PTO that combines vacation and sick time, with potential to purchase additional vacation in some locations. Flexible arrangements are described as available in parts of the organization, including remote work and options like part-time schedules, job sharing, and sabbaticals where supported.
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Retirement Support — Retirement support is positioned as available through locally competitive programs, including a U.S. 401(k) with employer matching after a service period. Ownership-related benefits are also present via an employee stock purchase plan offered in many countries.
American Express Global Business Travel Insights
What We Do
American Express Global Business (Amex GBT) is the world’s leading B2B travel platform, providing software and services to manage travel, expenses, meetings & events for companies of all sizes. Our solutions include: Egencia: the leading software as service travel platform for small and medium-sized enterprises (SMEs). Ovation: the solution synonymous with high-touch travel service. The Neo Technology Group: a technology-focused team that builds cloud-based travel solutions. Meetings & Events: providing solutions for a single meeting or an entire meetings portfolio. Global Business Consulting: customized services to help clients optimize their travel program.
Why Work With Us
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success. Ready to explore a career path? Start your journey with us - apply now!
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