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Provide daily client support for employee benefits accounts including plan document review, compliance checklists, open enrollment coordination, carrier issue resolution, benchmarking and reporting, Medicare Part D and federal notices, vendor management, and onsite/virtual client meetings to ensure client satisfaction and retention.

Serve as an individual-contributor actuarial analytics partner to brokers and clients: build and communicate complex pricing, valuation, and capital risk analyses; advise on reinsurance program design and financial impact; implement models and AI-enabled automation using modern tooling (Python, Databricks); create analytics-led broking strategies and deliver client-facing insights to mitigate risk and drive revenue.

Provide finance and risk consulting to banking and financial services clients: design governance, regulatory compliance, risk frameworks, valuation and risk models, analytics, and lead small project teams. Work client-side, perform quantitative analyses, and support implementation across finance, liquidity, credit, and operational risk topics.

Provide legal counsel for Mercer’s global private markets and hedge fund-of-funds products and SMAs, overseeing deal negotiations, external counsel, fund formation, regulatory and tax structuring, Investment Advisers Act compliance, and managing a team supporting private funds transactions across jurisdictions.

Develop leads into qualified opportunities, recommend business insurance solutions, manage executive-level client relationships, prospect via phone and networking, delegate daily activities to team members, and cross-sell other business lines while meeting sales goals.

Manage and grow a portfolio of corporate superannuation clients focusing on retention, account development and member outcomes. Build trusted employer relationships, develop and deliver account plans, lead client servicing and issue resolution, support onboarding/transitions, keep clients informed of regulatory changes, and maintain CRM records.

Manage business insurance client accounts through lifecycle activities including renewals, new business, client presentations, exposure analysis, submissions, binder processing, endorsements, audits, and general client service. Support and mentor associates, collaborate with producers and client teams, and maintain carrier relationships.

Lead technical product delivery across multi-year roadmaps, partner with business and engineering to deliver capabilities on time and on budget, manage product budgets and technology assets, identify emerging technologies, and support use of AI tooling and Marsh architecture/engineering standards.

Provide account management and client service for a portfolio of commercial and personal insurance clients. Manage renewals, invoicing, quotes, cross-sell/upsell, and client queries. Build insurer relationships, meet service standards, and complete training toward insurance qualifications.

Manage marketing, negotiation, and placement of Executive, Professional and Cyber Liability accounts. Support producers, prepare proposals, review carrier quotes, bind coverage, present to clients, and provide consultative expertise across industries while maintaining carrier and internal relationships.