Top Tech Jobs & Startup Jobs

Drives new-business sales through high-volume cold calling and follow-up within an assigned territory. Prospects into industry and compliance departments, demonstrates products, develops customer relationships, collaborates with account managers, and achieves monthly, quarterly, and annual sales targets. The role requires strong communication, lead-generation or inside-sales experience, CRM and Microsoft Office proficiency, organization, time management, and process adherence.

Own IAM product features from discovery through delivery, defining roadmaps, requirements, success metrics, and go-to-market support. Use customer insight, data, market analysis, and feedback to guide product decisions. Collaborate with cross-functional Agile teams, prioritize issues and enhancements, manage stakeholders, and deliver measurable business improvements while meeting security and compliance standards.

The Senior Site Reliability Engineer will improve the reliability, scalability, security, and performance of critical platforms. Responsibilities include infrastructure automation, AWS operations, observability, incident response, disaster recovery testing, CI/CD improvements, Terraform management, production deployments, root-cause analysis, and AI service operations. The role also supports platform migrations, develops operational tooling, establishes service-level objectives, creates documentation, and enables engineering teams through secure self-service practices.

Designs and optimizes scalable digital customer journeys across onboarding, adoption, engagement, customer health, retention, and renewal. Uses Gainsight and related platforms to create personalized communications, monitor program performance, interpret customer data, and improve customer outcomes. The role develops playbooks, processes, standards, and enablement materials while partnering with Customer Success, Operations, Product, and Commercial teams to leverage automation and AI.

Lead the architecture and evolution of a Snowflake-based operational data platform. Design secure, governed, scalable data warehouse solutions, real-time ingestion, API integrations, AI-enabled capabilities, and natural-language querying interfaces. Define data flows, schemas, roadmaps, architectural standards, and governance while collaborating with engineering, data, business, and executive stakeholders. Troubleshoot complex platform issues, guide technical direction, and promote modern data engineering practices across enterprise systems.

Leads strategy, discovery, development, delivery, and growth for Bankers Almanac products. Conducts customer research, defines roadmaps and requirements, prioritizes initiatives, manages cross-functional execution, and uses analytics to improve adoption, retention, satisfaction, and revenue. Partners with engineering, design, data, sales, marketing, and customers to deliver innovative software and data solutions, including potential AI-enabled capabilities.

Coordinates learning and marketing operations through recurring reporting, revenue and time reconciliation, CMS and class updates, event logistics, vendor coordination, documentation, and process support. Builds Excel workbooks and uses Copilot and Excel AI tools for summaries and trend analysis. Ensures accurate, compliant reporting while managing recurring deadlines and identifying efficiency improvements.

Generates qualified sales pipeline through outbound prospecting, cold calling, email, social selling, account research, and personalized digital campaigns. Uses Salesforce, sales intelligence platforms, and AI tools to identify prospects, detect buying signals, qualify leads, and transition opportunities to Account Executives. Collaborates with sales and marketing teams, meets activity and pipeline goals, and provides market intelligence and customer feedback.

Design, develop, and deploy cloud-hosted distributed applications supporting scientific research publishing. Collaborate with stakeholders and Agile, DevOps, and cross-functional teams; contribute to architecture, performance, stability, and delivery improvements. Apply full-stack Java and JavaScript/TypeScript development, testing, monitoring, documentation, and cloud technologies. Mentor team members, promote engineering best practices, and help explore AI-based solutions.

Leads and develops a five-person Customer Success team serving government customers. Owns retention, renewals, expansion revenue, forecasting, customer health, executive relationships, escalations, and strategic account planning. Builds scalable customer success processes, operating models, metrics, and best practices while partnering with implementation, product, support, operations, and leadership teams. Drives customer advocacy, adoption, process improvement, and growth across VitalChek’s vital records, payments, and identity verification solutions.