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Provide administrative support for employee benefits: data entry, maintain BAM/AMS systems and expiration reports, assist with renewals, census prep, open enrollment, create communications and presentation materials, and support Account Managers and benefits team tasks.

Services commercial insurance accounts by coordinating renewals, coverage reviews, policy documentation, carrier services, claims and loss-control activities. Builds and maintains client relationships, supports producers and account executives, identifies risks, resolves underwriting and accounting issues, and mentors new teammates.

Serve as primary client service contact for commercial insurance accounts: manage client and carrier relationships, handle new business and renewals (including marketing), process invoices and endorsements, maintain expirations and reports, use carrier rating systems, and support producers and team members with day-to-day account servicing.

The Commercial Lines Account Executive will manage client relationships, facilitate renewals, ensure compliance, and achieve client satisfaction while growing the business through referrals and cross-selling.

Serve as primary consultant for client benefits: manage book of business, retention and growth; develop benefit strategies; lead renewals, compliance, reporting, and financial/underwriting analyses; run client meetings and onboarding; mentor staff and potentially lead a team.

The Business Development Representative handles inbound and outbound calls, educates customers on insurance coverage, and meets new business metrics.

The Employee Benefits Coordinator supports client relationships by managing inquiries, ensuring client satisfaction, coordinating open enrollment, and maintaining compliance with regulations.

Lead technical architect for Retail data and AI platforms: define enterprise data/AI architecture, govern standards, design Lakehouse/MDM and MLOps (LLM/RAG) solutions, ensure security/compliance, guide platform evolution, and advise senior leadership.

Manage day-to-day Express business customer service inquiries via phone and email, process certificates/endorsements, support brokers/customers, learn and use the Express online system, review bound reports for acceptable risks, and assist in follow-up and small sales opportunities to protect underwriting profitability.

The Controller will manage financial accounting, oversee accounting staff, prepare financial statements, develop budgets, manage cash flows, coordinate audits, and facilitate communication with governance boards, requiring significant experience in finance and public administration.