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Lead Auth0’s SRE team and technical direction, driving reliability roadmaps, scalability, resilience, observability, automation, and incident response for critical cloud-native systems. Participate in 24/7 on-call rotations, troubleshoot production incidents, establish reliability standards, and mentor distributed engineers. Partner cross-functionally on architecture and strategic planning while developing high-performing teams and improving uptime, operational efficiency, and incident response through automation and SRE best practices.

Serves as the bridge between customer business objectives and technical implementation for Okta IAM deployments. Facilitates discovery workshops, maps current-state processes, documents functional and non-functional requirements, develops process flows and solution designs, and maintains requirements traceability. Partners with architects, consultants, QA, and project leadership throughout delivery, supports testing and acceptance criteria, contributes to change management and training, and assists with go-live hypercare and customer handoff.

Own the strategy, roadmap, delivery, and commercialization of Okta’s identity security products, including threat protection, threat intelligence, SaaS security, and network security offerings. Partner with engineering, design, data, marketing, sales, customers, and technical program managers to prioritize features, improve security outcomes, gather feedback, support go-to-market efforts, and define pricing and packaging. The role also requires executive influence, customer engagement, strategic project ownership, hiring, and mentoring product managers.

The Staff Site Reliability Engineer will manage large-scale cloud production systems, ensuring reliability and performance, while automating processes and responding to incidents.

Build and scale growth marketing programs that attract, convert, and activate SaaS ISVs into the Okta Integration Network. Responsibilities include multi-channel acquisition, lifecycle nurturing, funnel experimentation, partner enablement, analytics, marketing automation, systems optimization, and lead enrichment. The role partners cross-functionally with Product, Marketing Operations, IT, Developer Relations, Partnerships, and Digital teams to grow ecosystem adoption and demonstrate business value.

Lead commission processing and payout operations for more than 2,300 global sellers. Ensure calculation accuracy, reconcile CRM and Workday data with Xactly Incent, resolve disputes, improve workflows, and deploy automation and AI tools. Build dashboards and executive reporting, maintain SOX controls and audit documentation, partner cross-functionally on governance and process changes, and manage a global commissions operations team.

Build and operate reliable, scalable, secure infrastructure for SaaS security and Snowflake data systems. Automate infrastructure provisioning, deployments, and incident response using Terraform, Spinnaker, Kubernetes, and related tools. Ensure security and compliance, participate in on-call rotations, lead incident response and root-cause analysis, and collaborate with development, data science, and security teams on architectural decisions and service implementation.

Designs, builds, and operates reliable, scalable infrastructure for security SaaS and Snowflake data systems. Automates infrastructure provisioning, deployments, and incident response using Terraform, Spinnaker, Kubernetes, and Flyway. Partners with security, development, and data science teams on secure, compliant architecture. Participates in on-call rotations, leads critical incident response and root-cause analysis, and implements preventative improvements. In-person onboarding and travel to the Toronto office are required during the first employment week.

Lead a high-visibility, cross-functional ISV ecosystem program across Okta and Auth0. Establish governance, milestones, metrics, risk mitigation, reporting, stakeholder accountability, and executive communication. Develop AI-driven program management processes, coordinate Product, Engineering, Marketing, and enablement teams, support open standards, and conduct strategic analyses. The role requires strong technical and financial acumen, enterprise software expertise, and 6–8+ years in consulting, business operations, or product/GTM-focused roles.

Own and scale Okta’s technology partner ecosystem by managing strategic relationships, launching repeatable partner programs, accelerating integrations and joint go-to-market motions, and driving partner revenue. The role includes onboarding, technical enablement, co-selling, executive alignment, KPI tracking, dashboard reporting, and use of AI and automation to improve partner lifecycle management and engagement.