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The Developer Relations Engineer at Box will drive developer awareness through content production, event management, community engagement, and onboarding content improvements, focusing on AI-driven applications.

As a Senior Product Manager, you will develop strategies for eDiscovery products, collaborating with various teams for product delivery and compliance with legal standards.

Drive technical pre-sales for enterprise accounts: research customer problems, own technical wins, lead product demonstrations across the Box suite, design solutions and integrations, coordinate cross-functional teams, present as an SME at events, and travel up to 50% to engage customers.

Partner with Customer Success, Consulting, and Support leaders to build dashboards, track OKRs/KPIs, analyze customer health and operational performance, surface trends and root causes, support strategic planning and business reviews, coordinate cross-functional initiatives, and translate ambiguous problems into actionable recommendations to drive retention and operational improvements.

Design, build, and maintain core components of a multi-tenant Agents Platform: agent/tool repositories, SDKs, orchestration, low-latency services, observability, CI/CD, and operational support including on-call rotations. Collaborate with ML and product teams to ensure secure, scalable agent deployment and tenant isolation.

Advise enterprise customers on Box platform design and integrations, migrate content, develop/customize applications and scripts against REST APIs, and act as a technical, customer-facing consultant to solve complex SaaS and cloud content challenges.

Partner with SMB sales to drive new revenue by leading technical discussions, demos, and solution design across the Box suite. Research customer problems, present to technical and business stakeholders, and act as the voice of the customer to product teams. Rapidly learn Box and cloud content management, focusing on AI, APIs, and delivering measurable business value.

Owner of the corporate financial model responsible for annual planning, board reporting, monthly performance reviews, KPI and variance analysis, FX and cash flow modeling, and subsidiary forecasting. Builds driver-based three-statement models, automates and scales reporting, leverages AI tools, and prepares executive and investor materials while partnering with tax and investor relations.

Deliver pre-sales technical leadership for mid-market accounts: research customer problems, own the technical win, lead demos of Box suite (including BoxAI), manage solution architecture, coordinate extended teams, support field marketing, and travel up to 50% to engage customers.

Design, develop, and maintain scalable Kubernetes platform components, improve reliability and security, and mentor engineers. Collaborate with teams and automate infrastructure using Infrastructure as Code.