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Lead and mentor a software engineering team building the intake and authentication systems that feed a global Item Master. Partner with Product and AI/ML to integrate computer vision, automated tagging, and robotics into warehouse workflows. Own architecture, scalability, backend services, database design, and vendor/hardware integrations while driving agile delivery and operational OKRs.

Qualify and nurture consignor leads via phone, text, and email; use internal tools/CRM to educate prospects; pass qualified leads to sales channels; meet full-time schedule including one weekend day.

Oversee inventory lifecycle for the Phoenix Fulfillment Authentication Center: perform weekly counts, analyze consumption, forecast and order supplies, receive and track deliveries, organize storage areas, coordinate with vendors, distribute supplies across departments, and support related projects to maintain optimal stock levels and operational efficiency.

Design and deliver inclusive employee experience programs across the lifecycle. Lead onboarding, ERG strategy, engagement and recognition tools, integrate DEI into people processes, partner cross-functionally, measure impact using engagement metrics, and optimize culture and internal brand.

Inspect, authenticate, diagnose, and repair mechanical and quartz timepieces (basic to moderate complexity). Communicate with watchmakers, clients, and operations; perform adjustments, battery replacements, and link changes; support training and scale service initiatives.

The Senior Product Manager, Customer Experience will lead the modernization of digital experiences, focusing on customer journeys, cross-functional collaboration, data analysis, and strategic product vision with long-term impact.

Drive new consignor acquisition through local partnerships, events, grassroots marketing, and community outreach. Plan and execute revenue-focused events, manage quarterly budgets, leverage social platforms and retail teams, and track ROI to meet unit and new-consignor goals while traveling extensively within the assigned market.

Drive local consignor acquisition through partnerships, community outreach, events, and localized marketing. Plan/execute campaigns and events, manage quarterly budgets and ROI, train retail teams, leverage social platforms, and travel extensively to grow brand awareness and supply.

Drive new consignor acquisition through localized partnerships, marketing campaigns, events, and community outreach. Plan and execute experiential/revenue-focused events, manage quarterly budgets and ROI goals, build local brand awareness via social channels, collaborate with retail teams, and travel extensively within the assigned market to meet supply and GMV targets.

The Experience Designer will oversee the design of interiors and events, managing creative development, sourcing materials, and collaborating with teams to ensure brand consistency and aesthetics in retail and office spaces.