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Own end-to-end product release operations: release notes, go/no-go calls, beta programs, feature enablement, UAT and deploy coordination, and operational health of the release cycle. Partner with PM, Eng, and GTM teams to drive AI automation initiatives, reporting, and tooling that accelerate product delivery.

The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.

The Staff Software Engineer will lead the evolution of Narmi's instant payments solution, architecting real-time infrastructure and ensuring high availability while integrating security measures and mentoring the engineering team.

Own AI features end-to-end from ideation to production for partner brands. Build evaluation, regression, and monitoring systems; embed with customers; codify playbooks and reliability infrastructure to safely ship GenAI/agentic systems at scale in a regulated environment.

Lead finance and accounting functions including strategic finance, FP&A, accounting/controllership, audit, tax, treasury, fundraising support, and investor relations. Partner with founders, board, and cross-functional leaders on planning, forecasting, pricing, M&A readiness, and scaling the finance team while maintaining strong controls and GAAP compliance.

Serve as Narmi's fraud subject-matter expert across pre-sales, onboarding, and post-live support. Advise customers on fraud strategy, configure fraud tools, partner with Sales and Product, influence roadmap, and expand adoption of fraud solutions like Narmi Guard.

The VP of Product at Narmi will lead product strategy, manage a high-performing team across product management, design, and operations, and ensure product aligns with company goals. Responsibilities include defining product vision, driving execution, and enhancing customer experience.

Support customer relationships, assist with strategic planning, coordinate process improvements, manage upselling, troubleshoot issues, and communicate internally for customer delight.

The Product Director will lead product strategy for Narmi's Consumer Banking, oversee manager teams, engage with stakeholders, and ensure product quality and user satisfaction, while traveling to client locations 10% of the time.

Sell Narmi One to community financial institutions by running complex, consultative enterprise deals. Own quota, develop business cases, lead demos, negotiate contracts, and drive upsells across product lines. Build pipeline using regional relationships and work cross-functionally to close large ARR deals. Role requires travel and contributes to Growth team strategy.