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The Account Executive will engage IT personnel to understand customer needs, manage sales cycles, drive growth, and maintain CRM accuracy while exceeding sales targets.

The Manager, Business Systems will lead the Business Systems Analyst practice, focusing on delivering enterprise applications, driving AI integration, and enhancing operational processes.

Manages sales compensation activities at LogicMonitor, likely supporting incentive planning, administration, performance recognition, and pay transparency. The posted description contains placeholder text instead of detailed responsibilities and qualifications. The role is open to candidates based in or near Austin, Texas, and offers a base salary range of $114,765 to $143,430 plus variable compensation and benefits.

Manage complex SaaS renewal accounts from quoting through contract execution, maintaining Salesforce forecasts and securing purchase orders and signatures. Lead renewal negotiations, identify expansion opportunities, mitigate churn, and collaborate with Customer Success, Sales, Finance, Legal, and procurement stakeholders. Deliver accurate renewal and churn forecasts, improve pricing and renewal processes, provide customer health insights, and support renewal playbook development while ensuring a strong customer experience.

Lead complex Edwin implementations and integrations across observability, ITSM, and third-party platforms. Design advanced ITOps workflows, validate pre-sales solutions, mentor peers, create reusable delivery patterns, and provide structured feedback to Product and Engineering.

Leads multiple engineering teams responsible for highly scalable, reliable distributed systems and data platforms. Defines architecture and technical strategy for Java microservices, Kafka pipelines, data lakes, and cloud-native services. Owns reliability objectives, observability, disaster recovery, performance, capacity planning, and operational excellence. Partners across product, infrastructure, security, data, and SRE teams while recruiting and developing senior engineering leaders, improving developer productivity, and managing modernization, technical debt, and cloud costs.

Design and build production-grade evaluation systems for Edwin AI, including golden datasets, automated graders, regression suites, and offline and online pipelines. Evaluate LLM agents, retrieval, tool use, reasoning, safety, and operational workflows. Monitor quality and behavioral drift, analyze failures, translate expert judgment into evaluation frameworks, and establish evaluation-driven development practices while mentoring engineers.

Own and scale AWS co-sell and Marketplace activities for the Americas. Build pipeline, influence revenue, develop regional sales strategies, manage AWS partner relationships and tooling, enable sales teams, and drive cloud alliance initiatives.

Lead and scale a global Professional Services organization delivering LogicMonitor/Catchpoint implementations. Build managers and technical leaders, drive operational excellence via KPIs and automation, partner cross-functionally with Product/Engineering/Customer Success, and own high-visibility customer escalations and continuous improvement of delivery models and SOPs.

Manage payroll accounting (journal entries, accruals, reconciliations, subledgers) and serve as payroll operations backup. Execute treasury and payment operations (ACH, wires), monitor daily cash, perform bank reconciliations, support month/quarter/year-end close and cash forecasting, maintain controls, and troubleshoot payroll discrepancies across Workday, Cloudpay, and NetSuite.