Top Tech Jobs & Startup Jobs

Lead and scale a product-embedded design organization for a complex observability platform. Partner with Product and Engineering to deliver cohesive user experiences, establish customer research practices, use UX metrics to improve outcomes, evolve design processes, and manage a team of designers. The role requires strong technical understanding, enterprise software design leadership, customer engagement, cross-functional influence, and familiarity with AI-driven design workflows.

Build and support LogicMonitor’s enterprise AI operating layer, including agent execution, context assembly, model routing, tool access, workflow orchestration, skills management, integrations, and authorization. Develop reliable AI services and agents with testing, tracing, monitoring, auditing, cost controls, and recovery mechanisms. Implement secure APIs and infrastructure using AWS AgentCore and related technologies, investigate production issues, improve maintainability, and collaborate with engineering, security, data, and business partners.

Leads complex technical programs and system integration initiatives across enterprise applications, including procurement, sales, finance, accounting, reporting, ERP, CRM, Workday, and AI systems. Owns roadmaps, project plans, timelines, resources, risks, stakeholder communications, vendor coordination, technical scope, architectural alignment, data integrity, QA, and Agile delivery.

Lead and scale a global Professional Services organization delivering LogicMonitor/Catchpoint implementations. Build managers and technical leaders, drive operational excellence via KPIs and automation, partner cross-functionally with Product/Engineering/Customer Success, and own high-visibility customer escalations and continuous improvement of delivery models and SOPs.

Leads strategy and operational excellence for Customer Experience functions, including Technical Support and Professional Services. Builds KPI frameworks, dashboards, forecasting models, governance, and operating rhythms; drives AI-enabled workflow transformation, process standardization, capacity planning, executive reporting, and cross-functional initiatives. Partners with senior leaders across Revenue Operations, Finance, Product, Sales, Engineering, and Customer Success to improve performance, scalability, customer outcomes, and decision-making.

Advise customers, prospects, and internal teams on best-practice use of LogicMonitor’s observability platform. Remove technical barriers, provide enablement and training, translate customer needs into product and engineering priorities, develop reusable tools and frameworks, and support sales, customer success, professional services, and product teams. The role requires deep IT infrastructure, cloud, virtualization, networking, databases, APIs, troubleshooting, technical writing, and presentation expertise.

Own the full sales cycle for new and existing managed service provider customers. Responsibilities include prospecting, cold calling, pipeline development, sales presentations, product demonstrations, customer expansion, whitespace analysis, stakeholder engagement, forecasting, CRM usage, and territory planning. The role partners with sales engineers and internal teams to communicate LogicMonitor’s value, optimize customer adoption, and grow annual recurring revenue.

Drive net-new enterprise customer acquisition and expansion for LogicMonitor’s SaaS observability platform. Build executive relationships, uncover IT needs, manage complex sales cycles, develop account plans, close strategic opportunities, expand existing accounts, maintain Salesforce accuracy, and exceed pipeline and revenue targets.

Supports GTM-focused FP&A by developing financial models, forecasts, operating plans, KPI dashboards, variance analyses, and strategic recommendations. Partners with Marketing, Sales, Finance, and executive stakeholders to track pipeline and spend metrics, improve resource allocation, maintain reporting accuracy, and support investment decisions. The role also serves as a subject matter expert for Pigment and Power BI while presenting insights to senior leadership.

Leads Americas go-to-market recruiting by managing a recruiting team, developing sourcing and hiring strategies, partnering with executives and hiring managers, tracking recruiting metrics, coaching stakeholders, and filling senior-level GTM positions. The role requires strong data-driven decision-making, full-cycle recruiting expertise, team leadership, and collaboration across the global organization.