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The Sales Development Manager will lead a team of SDRs, managing performance, driving sales targets, and executing daily operations while ensuring development and accountability among team members.

Provide weekend-firstline technical support to HCSS customers across multiple channels, own customer issues, learn HCSS products, create documentation, and act as primary weekend contact to ensure customer success.

Serve as an embedded finance partner to senior functional leaders, owning cost center budgeting, variance analysis, and headcount modeling. Build and maintain financial models for cost management, margin analysis, and P&L performance, surface strategic improvement opportunities, and contribute to forecasting, annual planning, and special projects supporting operational decision-making.

Serve as the GTM finance partner owning ARR analytics, bookings forecasting, cohort retention (NRR/GRR), sales capacity and compensation modeling, renewal and churn forecasting, GTM cost efficiency metrics, and contribution to monthly and annual financial planning. Embed with revenue leaders to inform capacity, pipeline economics, and revenue recognition for on-premise to SaaS migrations.

Lead HR People Services delivery—manage benefits and leave, employee lifecycle (onboarding, transfers, terminations), compliance and audits, HR data and systems (ADP), develop the People Services team, partner cross-functionally, and drive process and policy improvements.

Provide world-class technical support across multiple channels, act as customer advocate, learn and document HCSS products, troubleshoot issues, collaborate with internal teams, and drive process improvements to enhance customer success.

Manage network security and access control. Collaborate on network-related solutions, assess cybersecurity measures, and oversee data center operations.

The Senior Manager, Corporate FP&A leads financial modeling, reporting, and oversight, managing team development and individual model construction, ensuring financial integrity and strategic planning.

Senior-level FP&A role owning end-to-end top-line modeling for a SaaS construction software company: bookings forecasting, ARR bridge, multi-type revenue and billings forecasts, renewals, sales capacity, cohort analyses, and RevOps-to-finance data translation. Acts as the finance partner to CRO, RevOps, and customer success, authors executive and sponsor-facing top-line narrative, contributes to AOP/LRP, and directly manages one senior analyst while remaining hands-on in modeling work.

Design, implement, and improve significant features in HCSS products. Analyze product architecture and databases for ROI-driven improvements. Lead code reviews, mentor junior developers, collaborate to enhance infrastructure, reliability, and CI/CD practices.