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The Inside Sales Representative drives sales through customer engagement, tailored solutions, sales presentations, and maintaining relationships while exceeding sales targets.

Leads regional quality and continual improvement programs, including internal, customer, supplier, and third-party audits. Investigates nonconformances and customer complaints, performs root cause analysis, manages corrective actions, and drives process improvement projects. Facilitates cross-functional teams, trains participants, communicates project status to management, prepares statistical performance reports, and ensures projects meet financial and time objectives. Travel within the designated region is required up to 25% of the time.

Leads Veritiv.com’s digital customer acquisition and growth strategy, driving new customer acquisition, repeat visits, conversion, and revenue. Develops performance marketing and lifecycle automation programs, including onboarding, nurture, and reactivation. Owns KPIs, performance reporting, attribution, and optimization decisions. Partners with Digital Commerce, UX, Merchandising, Analytics, Marketing Operations, and RevOps teams, while managing agency relationships and performance accountability.

Support field sales to grow profitable corrugated packaging sales by preparing technical proposals, surveying customer facilities, identifying cost-reduction opportunities, maintaining sales pipeline, and collaborating with sales, design, sourcing, and operations. Drive new business in an assigned territory and provide pre/post-sales technical consulting.

Support reporting, forecasting, and planning through data modeling, financial and business analysis, P&L and balance sheet review, monthly close monitoring, capital request preparation, and cross-functional projects to improve supply-chain profitability and operational efficiency.

Manage and grow major account programs by planning and implementing sales activities, analyzing program risks, ensuring rebate compliance, maintaining pricing databases and reports, and coordinating monthly reviews with sales teams and customers.

Lead and manage warehouse and delivery operations including receiving, picking, shipping, inventory control, scheduling, dispatch, and vehicle loading. Develop performance metrics, hire and train staff, enforce safety and regulatory compliance (OSHA, HazMat, DOT), control expenses and equipment, and implement efficiency improvements to meet financial and customer service goals.

Process credit/debit memos and exception billing, research and resolve customer billing disputes, reconcile payments in AR system, and coordinate with internal teams to correct billing errors and inventory/cost adjustments.

Hunter-style sales role targeting large corporate logistics accounts. Develop executive relationships, generate and close large opportunities, build proposals, maintain pipeline, negotiate contracts, and hand off accounts to program/account management teams.

Lead FP&A for a $6B packaging distribution business: manage forecasting, budgeting, monthly close review, build financial models and reporting tools, analyze financial and operational metrics across 100+ locations, prepare board/SEC materials, and present insights to executives to drive growth and margin.