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Leads systems integration projects involving monitoring platforms, OTA updates, firmware management, device telemetry, machine learning pipelines, databases, and AWS cloud infrastructure. Designs and maintains scalable platform enhancements, troubleshooting and resolving reliability, synchronization, alerting, and outage-detection issues. Supports cloud modernization, database migration, automation, dashboards, and data pipelines while mentoring engineers, documenting procedures, managing project scope, and reporting findings to leadership.

Supervise daily IT Service Desk operations, including staffing, ticket workflows, SLA performance, escalations, reporting, asset inventory, and end-user support. Coach and develop service desk staff, improve support processes, maintain ticketing systems and knowledge documentation, and collaborate with infrastructure, security, and application teams to resolve complex issues. Promote customer satisfaction, proactive support, user education, and effective incident, problem, and change management.

Performs complex accounting activities, including journal entries, general ledger maintenance, account reconciliations, financial analysis, audit work papers, and management reporting. Supports accurate and timely financial close activities under GAAP and SOX requirements. Assists with accounting procedures, policies, systems, and related functions such as accounts payable, fixed assets, sales, tax, invoicing, expenses, customs, and subsidiary accounting.

The Sales Development Specialist identifies new business opportunities and engages customers to support pipeline growth and revenue. Responsibilities include proactive outreach, managing leads, and collaborating with Sales and Marketing teams.

The Senior Mechanical Engineer will lead product development, ensure technical integrity, coordinate testing, and collaborate with various teams to meet project objectives.

Design, develop, and configure PLC programs and SCADA/HMI applications; translate control narratives into automation solutions; configure communications and RTUs; test, troubleshoot, and validate systems; support startup, commissioning, integration onsite and remotely; document system configurations and standards while partnering with engineers, project managers, and field teams.

Manage and grow municipal and utility accounts across LA, MS, and AL. Drive sales of metering and AMI solutions, support distributors, negotiate deals, report market intelligence via CRM, and provide customer support. Frequent travel to accounts, trade shows, and conventions to increase market share and achieve sales targets.

Manage and produce high-quality RFP responses by gathering product, pricing, and documentation, coordinating with sales, legal, marketing and SMEs, building responses in proposal software, and ensuring timely final submission and continuous process improvements.

Manages and grows municipal and utility accounts across the Midwest for SmartCover remote monitoring and control solutions. Responsibilities include achieving sales targets, acquiring and supporting customers, managing distributors and alliance partners, negotiating contracts, attending trade shows, conducting frequent territory visits, and reporting market intelligence through CRM. The role requires strong communication, presentation, negotiation, problem-solving, and customer relationship management skills, with travel up to 75%.

Manage assigned hardware product lines across the full lifecycle, including product strategy, market research, competitive analysis, new product development, pricing, portfolio performance, product enhancements, and obsolescence. Collaborate with engineering, manufacturing, sales, supply chain, and marketing teams. Provide product training and technical guidance, support go-to-market initiatives, represent products at industry events, and travel 15–20% as needed.