Top Tech Jobs & Startup Jobs

Supports software application development, testing, maintenance, defect troubleshooting, code reviews, documentation, and Agile team ceremonies. The role develops foundational programming skills while contributing to enterprise software features under senior guidance. Candidates should understand algorithms, data structures, debugging, and version control, and be proficient in C#, Java, Python, or another programming language.

Leads strategic enterprise accounts, serving as the senior client contact responsible for satisfaction, retention, program performance, and revenue growth. Oversees Salesforce projects, SLAs, account documentation, QBRs, renewals, reporting, escalations, and cross-functional initiatives. Builds executive relationships, identifies upsell opportunities, provides client-specific training, and ensures contractual and operational commitments are met.

Conducts primary-source education verification investigations for clients by researching records, contacting applicants and educational institutions, following up on requests, documenting accurate information in databases, and ensuring compliance with FCRA and applicable laws. The role requires meeting production standards, managing competing priorities, exercising independent judgment, supporting team members, and collaborating across departments to resolve client requests.

Manage Cisive’s Corporate Compliance Program and serve as the subject matter expert on FCRA, consumer reporting, fair chance, privacy, and related regulations. Responsibilities include developing policies, monitoring regulatory changes, reviewing client forms and contracts, resolving compliance issues, conducting audits, managing corrective actions, supporting product and technology initiatives, and delivering training to employees and clients. The role partners extensively with Legal, Operations, HR, IT, Product, Sales, Marketing, and Client Success.

Provides administrative support across multiple divisions, primarily capturing fingerprints for applicants. Duties include scheduling appointments, assisting customers by phone, email, and in person, processing payments, reviewing paperwork, completing Microsoft Office tasks, and traveling to designated offices or off-site locations for fingerprinting. The role requires completion of Maryland fingerprint technician training, a background check, strong organization, attention to detail, communication skills, and customer service abilities.

Handles inbound calls and emails from clients and applicants, manages screening service requests, resolves support issues, and coordinates with internal teams to meet service levels. The role requires maintaining client relationships, achieving first-contact resolution, following scripts and schedules, protecting confidential information, and meeting call center metrics. Responsibilities may also include dispute intake, audit support, photo review, employment verifications, and international report processing.

Conducts primary-source education verification investigations for clients by researching records, contacting applicants and educational institutions, following up on requests, documenting accurate findings in databases, meeting production standards, and complying with FCRA, state, federal, and company guidelines.

Provide high-volume inbound/outbound support via phone, email, and chat for a pre-employment portal. Troubleshoot login, document submission, fingerprinting and drug-screening issues, maintain accurate records, ensure privacy/FCRA compliance, escalate and resolve issues, and support candidate relationships to ensure satisfaction.

Design and build data infrastructure and AI/ML systems—extracting, cleaning, moving, and storing data; develop, deploy, and monitor ML and LLM-based products; build APIs; collaborate with stakeholders and manage projects to meet business needs.

Hands-on internship supporting CI/CD and DevOps: implement Azure monitoring, build and maintain Azure DevOps pipelines, automate deployments, work with containers and cloud environments, and collaborate with senior engineers to improve observability and deployment workflows.