It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Scope of Position
The Biometrics Administrative Assistant (full time) will serve as a shared team member for multiple divisions within the company, with the primary responsibility of capturing fingerprints for incoming applicants. This position will also assist the department with daily functions by providing exceptional administrative support and excellent customer service.
Easton, MD
Essential Job Duties
- Assisting applicants via email/telephone/in person
- Scheduling appointments
- Processing payments
- QC Applicant’s Paperwork
- Fingerprinting applicants (does not require prior knowledge)
- Must be trained to fingerprint and must pass the fingerprint training course provided by the State of Maryland. Traveling to our AACPS office, PGCPS office and off-site locations to perform fingerprinting services.
- Completing daily administrative functions in Microsoft Office to close out daily fingerprint tasks
- Assisting other areas of the office with administrative functions
Education & Qualification Requirements
- High School Diploma or GED Required.
- Must pass a thorough background check to include fingerprinting
- Required to pass a certified fingerprint technician course through the State of Maryland.
- Proficiency in Microsoft Office required
- Able to multitask efficiently and effectively
- Bilingual- Spanish is a plus but not required
- Notary is a plus but not requiried
- Strong attention to detail
- Highly organized
- Excellent written and verbal communication skills
- Ability to work in fast-paced environment
- High level of customer services, regularly interacts with customers
- Proficiency with general computer/system navigation
Measurements of Success
- Maintain a professional demeanor and demonstrate a high level of ethics and confidentiality.
- Display initiative and a demonstrate a daily commitment to customer service.
- Willing to cross-train and assist in other areas as needed.
Skills Required
- High school diploma or GED
- Pass a thorough background check, including fingerprinting
- Pass the certified fingerprint technician course through the State of Maryland
- Proficiency with Microsoft Office
- Ability to multitask efficiently and effectively
- Strong attention to detail
- Highly organized
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment
- High level of customer service and regular customer interaction
- Proficiency with general computer and system navigation
- Bilingual Spanish language skills
- Notary certification
Cisive Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisive and has not been reviewed or approved by Cisive.
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Flexible Benefits — Remote work options and flexible arrangements are highlighted as a clear advantage. Some roles also provide equipment for home offices.
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Retirement Support — A 401(k) company match is included in the benefits package, supporting long-term savings. The specific match percentage is not publicly detailed.
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Leave & Time Off Breadth — PTO, paid holidays, and floating holidays are part of the offering. Parental leave is also listed, expanding time-away options.
Cisive Insights
What We Do
Cisive is a global provider of compliance-driven human capital and risk management solutions. The company delivers employee onboarding and pre-employment background screening, employment intelligence, and industry-specific data services to large enterprises, particularly in regulated and risk-sensitive sectors. Its offerings support clients in healthcare, financial services, transportation, telecommunications, utilities, and home services, with dedicated in-country account management focused on accuracy, compliance, and customer satisfaction.
