Education Investigator-1

Posted 8 Days Ago
Be an Early Applicant
Hiring Remotely in Maryland, USA
Remote
17-20 Hourly
Entry level
HR Tech • Professional Services • Security
The Role
Conducts primary-source education verification investigations for clients by researching records, contacting applicants and educational institutions, following up on requests, documenting accurate findings in databases, meeting production standards, and complying with FCRA, state, federal, and company guidelines.
Summary Generated by Built In

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

  • At Cisive, our vision is to make securing the right talent effortless. We provide technology-first background screening, identity verification, and continuous monitoring solutions that help organizations hire and manage their workforce with confidence.

  • Scope of the Position
    Responsible for providing a superior client experience through the completion of thorough and accurate primary source education verification investigations on behalf of PreCheck, Inc. clients. Reports information in accordance with the Fair Credit Reporting Act (FCRA), state and federal law, and PreCheck guidelines.

  • Hourly Range: $17-20 per hour

  • Job Description

    Essential Job Duties 

    • Follows established processes and guidelines to conduct education verification investigations. 

    • Performs comprehensive research utilizing the Internet and various other resources.  

    • Requests verification of education records utilizing diverse range of methods. Including, but not limited to phone, fax, mail, email, and online databases. 

    • Conducts appropriate follow-up on requests throughout the course of an education investigation. 

    • Communicates via the phone with applicants and educational institutions to obtain information. 

    • Records precise data pertaining to each investigation utilizing appropriate format in various databases.  

    • Meets departmental standards for production consistently. 

    • Uses time-management skills to navigate competing demands and ensure goals are achieved. 

    • Exercises independent judgment and resourcefulness to successfully complete client requests. 

    • Provides support to other Education Investigators to ensure all client needs are met. 

    • Works closely with all departments to acquire information and clarification on client requests. 

    • Completes special assignments or projects as requested. 

    • Performs essential job demands for this position 

    • Performs other duties and assists with department needs as assigned 

    High School required

Skills Required

  • High school diploma or equivalent
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The Company
787 Employees
Year Founded: 1977

What We Do

Cisive is a global provider of compliance-driven human capital and risk management solutions. The company delivers employee onboarding and pre-employment background screening, employment intelligence, and industry-specific data services to large enterprises, particularly in regulated and risk-sensitive sectors. Its offerings support clients in healthcare, financial services, transportation, telecommunications, utilities, and home services, with dedicated in-country account management focused on accuracy, compliance, and customer satisfaction.

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