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Supervises regional Customer Alliance Program operations, including team coaching, customer account setup and maintenance, inventory performance reviews, process improvement, and support for sales activities. Partners with Account Managers on presentations, pricing, and implementation; visits customer sites to identify growth opportunities and ensure satisfaction. The role also facilitates meetings, maintains program resources, and supports quality and operational initiatives.

Develops new customer accounts and expands existing relationships through phone and digital outreach. Manages account planning, pricing, quotes, product recommendations, customer requests, order tracking, and sales initiatives. Negotiates commercial terms while protecting margins, establishes e-store accounts, identifies upselling opportunities, and coordinates with engineering, marketing, vendors, and internal teams to grow revenue and profitability.

Supports sales, customer solutions, vendor relationships, product availability, technical training, service procedures, and integration issue resolution for assigned industrial controls products. Develops customer and vendor strategies, supports product marketing, maintains technical infrastructure, and travels occasionally to customer locations as needed.

Engineers and coordinates engineered solutions projects, serving as the primary technical customer contact and supporting sales pursuits. Responsibilities include panel design, electrical code compliance, project planning, cost estimation, proposals, scheduling, quality management, supplier relationships, and technical team mentorship. The role may act as project manager for assigned projects and requires managing multiple disciplines, customer obligations, design deviations, and delivery issues.

Develops new business and expands existing customer accounts within Contractor Sales in the Columbus, Ohio area. Builds customer relationships, manages commercial issues, conducts account planning, supports product training, implements best practices, and collaborates with internal company resources. Requires electrical product knowledge, sales or engineering experience, customer-service skills, and familiarity with company business systems.

Supervise regional Customer Alliance Program operations, coach and evaluate team members, support account management and CAP sales, manage account setup and inventory performance, visit customer sites, and improve CAP processes and procedures to ensure customer satisfaction and operational quality.

Sources customer specifications, delivery requirements, market intelligence, and vendor pricing to prepare large PVF project quotations. The role manages margins, meets customer timelines, strengthens vendor and account relationships, supports customer satisfaction, and achieves sales goals through account growth, prospecting, networking, research, and cold calling. It also reviews specifications to ensure quotes are accurate and aligned with customer needs.