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Serve as primary customer contact through the collision repair process: greet customers, collect accident and vehicle details, coordinate with estimators, manage scheduling and sublets, verify insurance/rental coverage, track parts/invoices, perform final quality checks, assist with insurance approvals and accounts receivable, and provide status updates to ensure timely, accurate repairs and excellent customer service.

Greet customers in person and by phone, schedule appointments and manage repair orders using CCC ONE, liaise with customers and insurers, process invoices and payments using QuickBooks, perform administrative tasks with Word and Excel, and communicate fluently in English and Spanish.

Support the finance team with bookkeeping, data entry, invoice and payment processing, payroll assistance, accounts payable/receivable tracking, and month-/year-end closing. Maintain Excel financial reports, ensure accuracy and compliance with company policies, and perform other administrative accounting tasks as needed.

Serve as first customer contact for collision repair customers: greet clients, create and maintain repair orders, schedule appointments, process insurance claims, coordinate with technicians, resolve inquiries, and follow up to ensure satisfaction.

Record and post daily financial transactions; manage accounts receivable/payable; reconcile bank statements; prepare payroll, expense reports, and financial statements; maintain records and support audits to ensure accurate accounting.

Serve as the first point of contact for customers, insurance partners, and vendors. Manage calls, appointments, records, correspondence, data entry, filing, and reports. Coordinate communication among customers, technicians, estimators, and insurers; assign jobs to service advisors; and assist with accounts receivable and final billing. Maintain a professional reception area, address customer concerns, and support administrative operations in a fast-paced collision repair facility.

Serve as the front-office point of contact for customers at a collision repair shop: greet customers, manage check-ins/outs, communicate repair updates, schedule appointments, create and maintain repair orders and paperwork (using CCC ONE), process payments, handle phone/email inquiries, and support daily administrative and record-keeping tasks to keep shop operations running smoothly.