Develop and execute traditional and AI-search SEO strategies to increase organic visibility, local presence, qualified leads, and signed cases. Responsibilities include technical, on-page, off-page, local, and content optimization; keyword and entity research; structured data implementation; backlink and competitor analysis; AI citation monitoring; performance reporting; and resolving crawlability, indexing, speed, and Core Web Vitals issues. Collaborate with writers, attorneys, developers, and marketing leaders while staying current on search trends and legal advertising requirements.

Assist attorneys with personal injury cases by managing client communication, document preparation, gathering evidence, and following up on settlement agreements.

Manage and optimize VoIP, CCaaS, and contact center platforms. Ensure compliance with regulations and maintain high-quality voice operations. Collaborate cross-functionally to achieve business goals.