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Develop and execute sales strategies, launch plans, channel plans, and customer-specific initiatives to drive profitable revenue growth across Lindt USA platforms. Partner with Sales, Marketing, Category Management, RGM, product development, and retail partners to commercialize innovations, align customer needs with business objectives, evaluate sales opportunities, facilitate cross-functional meetings, communicate performance updates, and optimize go-to-market execution.

Manages multiple manufacturing capital improvement projects from concept through installation and handoff. Responsibilities include defining scope, budgets, timelines, and success criteria; investigating solutions; coordinating suppliers, contractors, and internal teams; specifying and approving equipment; supporting process improvement; and ensuring training, documentation, maintenance support, and compliance with plant safety requirements.

Manage grocery category strategy for ADUSA, using shopper, syndicated, panel, POS, and retail data to drive category growth. Develop assortment, pricing, promotion, merchandising, and planogram recommendations; lead line reviews and seasonal selling presentations; and provide actionable insights to retailer buyers and category managers. Partner cross-functionally with sales, marketing, brand, and category teams while supporting strategic action plans and category KPIs. Travel is approximately 25%.

Lead delivery and support of SAP Trade Promotion Management (TPM) for North America: design, configure, implement, test, and upgrade TPM/CRM/CBP/BW/S4HANA integrations. Coordinate stakeholders and vendors, define technical/functional standards, translate requirements into specifications, manage risks, and support strategy and roadmap planning to minimize customizations and ensure business alignment.

Lead delivery and support of SAP IBP and S/4 HANA PPDS for supply, demand, S&OP, and detailed scheduling. Manage implementations, upgrades, integrations (CI-DS), testing, vendor coordination, end-user support, training, and roadmap planning to meet business requirements.

Serve as HR Business Partner for plant operations, handling labor/union relations, grievances, CBA administration, worker's compensation, compliance, investigations, onboarding/offboarding, performance management, and coaching leaders to attract and retain talent while supporting HR initiatives and regulatory requirements.

Manage end-to-end intercompany planning for Lindt US, including forecasting, supply allocation, inventory balancing, S&OP/S&OE ownership, reconciliation of PO/invoice discrepancies, transfer pricing coordination, compliance with global policies, and driving continuous improvement and cross-functional alignment across Supply Chain, Finance, Operations, and commercial teams.

Partner with Operations to manage process order variances, product costing, inventory reconciliation, month-end close, budgeting, and KPI dashboards. Perform variance analysis, support loss eradication and cost-savings initiatives, run cost simulations in SAP, prepare financial presentations for leadership, and provide ad-hoc decision support and analytics for operations and finance stakeholders.

Design and develop blended learning solutions (ILT, eLearning, webinars, job aids), administer and publish SCORM content in the LMS, manage compliance training, produce learning analytics and reports, support Workday Learning configuration and rollout, and partner with SMEs and HR on training logistics and improvements.

Provide analytical support to the Wholesale Sales Team by designing and maintaining sales and inventory reports, managing trade plans, spend and forecasting with sales leaders, and delivering ad-hoc analyses to support fact-based selling.