WHO WE ARE
At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli's future.
Job Summary
Instructional Design & Learning Development
- Design and develop learning solutions (ILT, webinars, eLearning, job aids, and blended programs).
- Translate complex content into structured learning experiences; partner with SMEs to validate accuracy.
- Apply instructional design and adult learning principles (e.g., ADDIE, Kirkpatrick) to build scenarios and assessments.
- Coordinate onsite training logistics and facilitate sessions as needed.
- Use AI tools to speed development and improve learning design and production.
Learning Systems & LMS Administration
- Administer the LMS, including course setup/testing, assignments, access, and troubleshooting.
- Publish and maintain SCORM content; ensure quality navigation and readiness for launches and compliance deadlines.
Compliance Training Management
- Manage compliance training and assignments across Manufacturing, Corporate, and Restaurant & Retail.
- Monitor completion, flag gaps/risks, and partner with HR/leaders to maintain accurate records.
Learning Analytics & Reporting
- Produce reports and dashboards on completion, participation, engagement, and compliance (Excel required).
- Analyze learning data and recommend improvements to programs and learner engagement.
Learning Technology Platforms
- Administer LinkedIn Learning (availability, communications, reporting, and engagement).
- Support Alchemy initiatives and partner with HR/IT on LMS enhancements, integrations, and improvements.
Workday Learning & Implementation Support
- Support Workday training readiness; create and maintain training materials, job aids, and resources.
- Configure learning systems and course assignments and coordinate stakeholders/logistics for Workday rollout activities.
- A bachelor’s degree in a related field is required or equivalent work experience.
- Three (3) to five (5) years of experience in instructional design, corporate training, or learning program development.
- Experience with Learning Management Systems (Workday Learning) and intermediate skills in training authoring tools (e.g. Articulate Storyline, Adobe Captivate, Lectora, etc.)
- Experience designing and developing learning solutions across multiple formats, including instructor-led training, webinars, and digital learning.
- Knowledge of training and organizational development theories, and instructional design models, such as ADDIE and e-learning standards (e.g., SCORM and AICC)
Preferred Experience
- Continuous Training & Design Certification or equivalent preferred.
- Facilitating training sessions, workshops, or virtual learning programs.
- Using AI tools to support learning design, content creation, or training development.
- Supporting HRIS or LMS implementations, preferably Workday.
- Experience working in multi-division organizations, including corporate, operational, or retail environments.
Salary range: $83,800 - $108,929
Skills Required
- Bachelor's degree in a related field or equivalent work experience
- Three to five years experience in instructional design, corporate training, or learning program development
- Experience with Learning Management Systems (Workday Learning) and LMS administration
- Intermediate skills with training authoring tools (Articulate Storyline, Adobe Captivate, Lectora, etc.)
- Experience designing and developing learning solutions across multiple formats (ILT, webinars, digital learning)
- Knowledge of instructional design models (ADDIE, Kirkpatrick) and e-learning standards (SCORM, AICC)
- Ability to produce reports and dashboards; intermediate Excel skills
- Experience using AI tools to support learning design and content creation
- Continuous Training & Design Certification or equivalent
- Experience facilitating training sessions, workshops, or virtual programs
- Experience supporting HRIS or LMS implementations, preferably Workday
- Experience working in multi-division organizations (manufacturing, corporate, retail)
What We Do
The Lindt & Sprüngli Group - premium chocolate for more than 175 years Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During 175 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate. The beginnings of Lindt & Sprüngli are in 1845, when father and son for the first time manufactured solid chocolate in their small confectionery Sprüngli & Son, at that time yet a partnership. Since then, the company has gone through many different eras, but the entrepreneurial spirit and passion for making chocolate that drove both the Sprüngli family as well as Rodolphe Lindt, when he invented the first truly melting chocolate and later on sold his business to Sprüngli, are still alive. Today, quality chocolate products by Lindt & Sprüngli are made at 12 own production sites in Europe and the USA. They are distributed by 36 subsidiaries and branch offices, in more than 530 own stores, and also via a comprehensive network of more than 100 independent distributors around the globe. With more than 14,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.2 billion in 2023.
