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Leads business analysis and technology solution delivery for Vertex’s Cell and Gene Therapy commercial organization. Responsibilities include requirements gathering, process mapping, solution design, AI and automation use cases, stakeholder workshops, testing, training, change management, compliance alignment, and documentation. The role supports patient services, order management, field enablement, analytics, data integration, and commercial platforms while coordinating with product, engineering, data, and vendor teams.

Oversee revenue accounting for order-to-cash activities, including product revenue, accounts receivable, gross-to-net accruals, collections, credit assessment, reconciliations, month-end close, and financial reporting. Partner with commercial, market access, trade, distribution, and external service-provider teams. Lead process improvements, automation, analytics, forecasting support, systems development, and policy enhancements while reviewing team work as needed.

Serve as a technical business partner delivering and supporting COTS and custom PPM solutions. Lead evaluation, selection, implementation, lifecycle planning, vendor management, and compliance activities. Drive process improvements, align technology to business strategy, manage delivery for large complex projects, and collaborate with compliance, audit, and QA teams. Support Agile delivery and oversee outsourced/managed services.

Owns global logistics performance reporting, KPI dashboards, TMS master data governance, annual budgeting, freight accruals, and variance analysis. Partners with logistics, finance, procurement, data, and technology teams to improve data products, automate reporting, maintain data quality, and support digital transformation. Presents performance and financial insights to senior leadership, drives cross-functional alignment, and serves as the logistics end-user representative for analytics requirements.

Leads Procure-to-Pay process and platform enablement across requisitioning, purchasing, receiving, invoicing, matching, supplier information management, controls, and operational payment handoffs. Owns the P2P roadmap, continuous improvement, release readiness, UAT, change management, supplier data quality, and cross-functional collaboration with Procurement, Finance, IT, Data, and Operations. Drives automation, AI adoption, compliance, user experience, and stable financial execution.

Leads Vertex’s global trade compliance strategy, processes, systems, and regulatory activities across pharmaceutical supply chains and international markets. Oversees customs declarations, export controls, licensing, tariff optimization, trade agreements, compliance metrics, CAPA, and managed service providers. Partners cross-functionally with Supply Chain, Legal, Finance, Tax, Regulatory, Technology, and other stakeholders while developing high-performing global teams and scalable solutions.

Leads enterprise Source-to-Pay process architecture, standards, governance, controls, and continuous improvement. Defines process frameworks, decision guidance, performance measures, and future-state designs across sourcing, contracting, buying, invoicing, and payment. Partners with procurement, finance, legal, risk, technology, analytics, and user-orchestration teams to align process intent with systems, analytics, and enterprise strategy without owning execution or configuration.

Leads strategic technology operations initiatives across Vertex’s Data, Technology and Engineering organization. Responsibilities include improving processes, coordinating enterprise technology deployments, managing integrated planning and prioritization, overseeing stage-gate reviews, tracking operational metrics, maintaining technology roadmaps, and presenting performance to senior leadership. The role partners cross-functionally with technology and business leaders to improve execution, communication, resource tracking, and delivery quality.

Leads integrated customer experience activation strategy, translating customer journeys into digital capabilities, platform requirements, and business roadmaps. Owns website product strategy, marketing automation, customer data activation, orchestration, and agentic AI portfolios. Partners with technology and analytics teams to deliver scalable, governed, measurable engagement capabilities. Oversees vendors, leads cross-functional alignment, and manages and develops a team of 10 direct reports.

Provides strategic HR partnership to senior leaders across global commercial and pricing functions. Responsibilities include talent strategy, organizational design, workforce planning, succession planning, change management, commercial transformation support, leader coaching, and aligning HR programs with business priorities. The role partners with a shared People Advisor and uses data-driven insights to support organizational effectiveness and capability building.